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Job summary

Main area
Administration
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
351-CEN2316-BD
Employer
Lancashire & South Cumbria NHS Foundation Trust
Employer type
NHS
Site
Greater Preston Admin Hub
Town
Preston
Salary
£24,937 - £26,598 Per Annum
Salary period
Yearly
Closing
01/10/2025 23:59

Employer heading

Lancashire & South Cumbria NHS Foundation Trust logo

PPQ Administrator

Band 3

Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.

As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:

•    Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.
•    Specialist community support for children and adults with learning disabilities and autism, including intensive support.
•    Community physical health and well-being services for children and adults.

The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers.

Lancashire and South Cumbria NHS Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.

For more information visit our website via Lancashire & South Cumbria NHS FT.

Please note that further communication from Lancashire and South Cumbria NHS Foundation Trust (LSCft) will normally be to the email address given on the application form. You should also ensure that email addresses and telephone numbers are provided for your referees, to enable LSCft to contact them.

Job overview

The post holder will provide a comprehensive administration and information service across the Community & Wellbeing Network, coordinating their activities with other members of the Business Administration Team to ensure that an efficient and confidential service is provided. 

Main duties of the job

The post holder will be based at Ribbleton Clinic, but will be required at times to work flexibly between sites, as directed by their administration line manager.  This ensures continuity of a quality service provision. The post holder will also be required to work flexibly in response to the needs of the Networks administrative service. 

Working for our organisation

The post holder will have a good standard of education with qualifications in English, Maths and Word Processing.  Excellent computer skills are required.  One of the primary purposes of this role is to provide a comprehensive administration service to the clinical teams in the Central and West locality; therefore general administration experience is essential in order to provide a professional service to the clinical teams.

 The post holder will also provide a telephony service for the clinical teams and therefore experience of dealing with people is essential, as are excellent interpersonal and customer care skills. It is essential that the post holder has good organisational and communication skills.  The post holder will be required to work both as part of a team and on their own initiative 

Detailed job description and main responsibilities

Under the leadership of the Admin Team Leader, the post holder will provide support and day to day supervision of Clerical Officers and act up on behalf of the Administration Team Leader as required. 

Supporting the Admin Team Leader, the post holder will provide 1-1 supervision to a number of admin and clerical staff. 

Person specification

Education

Essential criteria
  • 5 GCE’s grade C or above in including Mathematics and English Language or equivalent
  • NVQ 3 / RSA Grade 3 or equivalent

Knowledge

Essential criteria
  • Good working knowledge of all Microsoft office applications e.g. Excel, Access, Word, PowerPoint
  • Knowledge of effective admin systems and ability to apply to work
  • Working in a customer services environment, dealing with individuals face to face and by telephone
  • Administration of meetings – organising, minute taking.
  • Knowledge and awareness of working with people making health related changes

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare Leaver CovenantStep into healthDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Evelyn Thomas
Job title
Admin Team Leader
Email address
[email protected]
Telephone number
01772 777473
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