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Job summary

Main area
Volunteer
Grade
Volunteer
Contract
Voluntary: Volunteer
Hours
to be discussed
Job ref
351-VS-CEN13
Employer
Lancashire & South Cumbria NHS Foundation Trust
Employer type
NHS
Site
Royal Preston Hospital
Town
Preston
Salary
Volunteer
Closing
28/12/2025 23:59

Employer heading

Lancashire & South Cumbria NHS Foundation Trust logo

Support Volunteer

Volunteer

Our Vision is to provide the best mental health, learning disability, autism, community, and physical health services for the populations we serve.

As an integrated Trust, Lancashire and South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including:

  • Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care.
  • Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support.
  • Extensive community physical health and well-being services for children and adults, covering prevention, treatment, rehabilitation, and long-term condition management.

The Trust was first established in 2002 and employs approximately 7,500 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health, general nurses, children’s nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers, as well as those specialising in learning disabilities and community physical health services.

For more information visit our website via Lancashire & South Cumbria NHS FT.

Job overview

Lancashire & South Cumbria Foundation Trust recognise and value the importance volunteer support is to us and our patients. We currently have a volunteer role supporting at the Royal Preston Hospital in Preston. You must be 18 years and over to apply for this role.

Please be aware we can only accept applications from people within the local area with appropriate right to work in the UK.  We cannot offer visa sponsorship for a volunteer role. 

As volunteer expenses are limited to a 20 mile round trip, we are unable to proceed with applications if you live to far from the location you are volunteering for.

Main duties of the job

Lancashire & South Cumbria Foundation Trust recognise and value the importance volunteer support is to us and our patients. Volunteering is a long term commitment (for example 9 – 12 months), and to bring continuity and stability for patients and staff, we ask volunteer to support by doing the same periods each week, which are discussed and agreed by the volunteer and volunteer supervisor.

We are looking for volunteers to support our Mental Health Liaison Team which is based at Preston Hospital. This is an important service providing support to others in a time of crisis. This volunteer role is designed to support service users to the centre, their families and carers.

Working for our organisation

The duties of the volunteer role can include, but are not limited to – 
•    Greeting visitors on arrival and directing them to the appropriate place or interacting with them whilst they wait.
•    Spend time listening, talking and engaging in activities with the service users.
•    Assist with Friends & Family Test (FFT) survey to gather the opinions of service users, their families and carers.
•    Encourage conversation during meal-times so it becomes a social occasion and beneficial to service users.
•    Support the team with the distribution of refreshments and snacks.
•    Supporting colleagues when servicer users are discharged or transferred

 

Detailed job description and main responsibilities

Due to nature of the service provided by the team, there will be occasions when the service is very busy and some service users may be in distress. Volunteers will be supported at all times by members of staff and will not be put in situations that will cause upset.

An Enhanced DBS with Adult Barring is required for this role, and there is no charge to a volunteer for a DBS. Applicants must be 18 and over to apply for this role.

Please read the attached Role Description, or email main contact, for further information on this role. To apply for this role, please click this link LSCFT – My Impact or contact us for a paper application form. Please do not click the “Apply online now” option at the bottom of the page. 

Person specification

Requirements

Essential criteria
  • See Role Description

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare Leaver CovenantStep into healthDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kirsty Thompson
Job title
Team Leader
Email address
[email protected]
Additional information

Volunteer Service

Email - [email protected]

 

 

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