Job summary
- Main area
- Maternity
- Grade
- Band 2
- Contract
- Permanent: 7 day service - weekends included
- Hours
- Full time - 37.5 hours per week (7 day service - weekends included)
- Job ref
- 438-PB4525
- Employer
- Lancashire Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Maternity Ward A
- Town
- Preston
- Salary
- £25,272 Per Annum, Pro Rata
- Salary period
- Yearly
- Closing
- 25/08/2026 23:59
Employer heading
Ward Clerk - Maternity
Band 2
Job overview
Are you looking for a job with a meaningful purpose, with the ability to have a positive impact on patient and relatives experience, within a friendly team? Then Look no further!
We are looking for a compassionate, caring and motivated individual to join our team on the maternity ward at Royal Preston Hospital
Maternity Ward A is a busy, fast paced Antenatal ward, with high patient turnover and where every day is different. This post is to cover a Monday - Sunday during day time hours - shifts will include weekends.
Main duties of the job
Administrative Duties
- Provide a comprehensive clerical service to the maternity ward
- Maintain accurate patient records, both electronic and paper-based
- Input and update patient information on hospital systems in a timely manner
- Manage admissions, discharges, and transfers on relevant systems
- Prepare and organise patient notes and documentation
- Ensure all filing is accurate, up to date, and securely stored
Communication
- Act as the first point of contact for patients, relatives, and visitors
- Answer telephone calls promptly and direct enquiries appropriately
- Liaise effectively with midwives, maternity support staff, obstetricians, and other healthcare professionals
- Communicate sensitively with patients and families in a sometimes emotional environment
Reception Duties
- Welcome patients and visitors in a courteous and professional manner
- Maintain a calm and organised reception area
- Manage ward entry systems where applicable
Coordination & Support
- Assist in coordinating ward activity, including appointment bookings where required
- Support the clinical team by ensuring documentation is readily available
- Monitor stock levels of office supplies and order as needed
Confidentiality & Compliance
- Maintain strict patient confidentiality in line with GDPR and organisational policies
- Ensure all work complies with Trust policies and procedures
- Follow safeguarding and health & safety guidelines at all times
Working for our organisation
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.
Detailed job description and main responsibilities
You are expected to:
-
Support the aims and vision of the Trust
-
Act with honesty and integrity at all times
-
Be a positive ambassador for the Trust
-
Demonstrate high standards of personal conduct
-
set an example and encourage openness and honesty (particularly in reporting incidents and near misses) and will actively foster a culture of learning and improvement
-
Value and respect colleagues, other members of staff and patients
-
Work with others to develop and improve our services
-
Uphold the Trust’s commitment to equality and diversity
-
Take personal responsibility for their words, deed and actions and the quality of the service they deliver
Person specification
Qualifications & Education
Essential criteria
- Numeracy and literacy skills
- Administrative skills
Desirable criteria
- RSA Level 2
- Audio typing skills
Knowledge & Experience
Essential criteria
- Aware of the concept and application of confidentiality
Desirable criteria
- Previous experience of working in a health care or related setting
- Previous experience of working with the public
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Rebecca Cookson
- Job title
- Maternity Ward Manager
- Email address
- [email protected]
- Telephone number
- 01772 524959
List jobs with Lancashire Teaching Hospitals NHS Foundation Trust in Administrative Services or all sectors









