Job summary
- Main area
- Catering
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time
- Job share
- Flexible working
- Job ref
- 302-25-7262529E
- Employer
- Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Albert Edward Infirmary
- Town
- Wigan
- Salary
- £24,937 - £26,598 per annum, pro rata
- Salary period
- Yearly
- Closing
- 20/08/2025 08:00
Employer heading

Catering Supervisor
NHS AfC: Band 3
Choose Well - Choose WWL
Job overview
We are looking for a dynamic Catering Supervisor.
The post will be responsible for the supervision of meal service to patients, staff and visitors.
The candidate should demonstrate a passion for food and great customer care skills that will deliver high standards of care with compassion to both patients and customers. Strong leadership skills are desirable.
Please note this vacancy may close early if a high number of applications are received.
Main duties of the job
Ensure meals are produced to the highest standards, following food safety legislation and protocols, under the direction of the Assistant Catering Manager.
Complete and manage paperwork and documents associated with the delivery of service. Support and assist the Assistant Catering Managers as required.
Working for our organisation
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement and living our values.
· People at the Heart
· Listen and Involve
· Kind and Respectful
· ONE Team
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs.
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated there is helpful advice and information available by contacting [email protected] where you can also ask about how to access vaccinations.
Detailed job description and main responsibilities
- Organisation of the Kitchen and Associated areas.
- Allocation of work to Catering Assistants.
- Supervision of food production and service, including the satisfactory completion of monitoring forms Responsible for ensuring preparation, cooking and service of meals occurs to strict timetables and deadlines.
- Ensure all meals conform to the correct recipe, quantity, quality and appearance.
- Forecast menu requirement based on historical data
- Checking monitoring /audit forms for accuracy and to ensure remedial action has been taken.
- Ensure adherence to Food Safety Legislation and local codes of practice.
- In the event of a Major Incident or critical failure, the correct procedures are followed, and action is taken so meal service can be continued.
- Assist management in the planning of menus and recipes.
- Assist management in the production of food safety protocols including Critical control points.
- Understand the need for special therapeutic and cultural dietary requirements.
- Attend relevant meetings.
- Production and management of relevant paperwork to support the business of the Trust.
Person specification
Qualifications
Essential criteria
- Educated to GCSE or equivalent level for example functional skills level 2
- CIEHO Intermediate Food Hygiene Certificate, or equivalent
- 706/1/2 City & Guilds or eqyuivalent
Desirable criteria
- CIEHO Advanced Food Hygiene
- IOSH
- Supervisory Qualification
Experience
Essential criteria
- Quality Monitoring of food production
- Substantial experience of large scale catering operation
Desirable criteria
- Previous experience of a cook chill system
- Previous experience as a supervisor including in an acting up role
Skills
Essential criteria
- Excellent communication and organisational skills
- Ability to organise and prioritise day to day tasks
- Ability to use a variety of large scale equipment
- Ability to work under pressure
- Use of computer systems snd packages
- Work to deadlines
- Customer care skills with the ability to communicate with a range of people including patients and service users
Knowledge
Essential criteria
- Knowledge of key temperature controls and food safety
- Knowledge of Cook chill
- An understanding of the importance of supervision
Desirable criteria
- Knowledge of audit procedures (including income through the shops )
- Knowledge of HR policies and procedures
Additional
Essential criteria
- Work unsociable hours
- Flexibility to provide cover for colleagues
- Ability to travel independently between sites
- Speak English to an appropiate standard relevant to their role with confidence and accuracy using correct sentence styructures and vocabulary and without hesitation
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Gavin Thorpe
- Job title
- Deputy Hotel Services Manager
- Email address
- [email protected]
- Telephone number
- 01942 822464
- Additional information
Angela Reeve
01942 264450
If you have problems applying, contact
- Address
-
Buckingham Row
Brick Kiln Lane
Wigan
WN1 1XX
- Telephone
- 07786529393
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