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Job summary

Main area
Community
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
  • Part time
  • Flexible working
36 hours per week (Monday to Sunday)
Job ref
302-25-7386028CM
Employer
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Claire House
Town
Wigan
Salary
£24,937 - £26,598 pa pro rata
Salary period
Yearly
Closing
18/09/2025 23:59

Employer heading

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust logo

Generic Support Worker (CRT)

NHS AfC: Band 3

Choose Well - Choose WWL


 

Job overview

We are looking to recruit a support worker to work within the Community React Team (CRT). The post holder will work as part of the Community multi-disciplinary teams to provide care and treatment to patients in the community setting, including the patient’s home, clinics and the Community beds.

This is a part time post (36 hours) across Monday to Sunday with service hours between 0800-2200.

Note the following essential requirements:

  • Experience in a UK healthcare/NHS role
  •  RQF accredited Health & Social Care NVQ Level 2 or NHS accredited Care Certificate (we cannot accept certificates from the short online courses as these are not NVQs)

An Enhanced DBS with Adults' Barred List check will be obtained during pre-employment checks.

Based in the Community division so you will need to be able to travel Ashton, Wigan and Leigh.

This vacancy may close early if sufficient applications are received.

Main duties of the job

  • To follow individual care and treatment plans, with indirect supervision, for patients according to needs identified by qualified staff.
  • To assist the qualified therapists in the preparation of treatment materials and equipment.
  • To deliver care as prescribed by qualified staff in an enabling manner that is conducive to promoting the independence of patients.
  • To carry out administration duties, e.g. monitoring equipment stock and ordering as needed in line with recommended level, preparing MDT assessment packs.
  • To provide aspects of social care, for example, domestic duties as directed by qualified members of the team.
  • To be competent in monitoring and recording blood pressure, pulse, temperature, respiration and blood glucose. To have competencies checked annually by a qualified nurse. To record observations in the patients’ notes, and inform trained nurses of any deviation from baseline observations.
  • To be competent in carrying out venepuncture and have competencies checked annually by a qualified nurse.
  • To be competent in monitoring and recording blood pressure, pulse, temperature, respiration and blood glucose. To have competencies checked annually by a qualified nurse. To record observations in the patients’ notes, and inform trained nurses of any deviation from baseline observations.
  • To be competent in carrying out venepuncture and have competencies checked annually by a qualified nurse.
  • To be compotent in completing female cathterisation 

Working for our organisation

Choose Well – Choose WWL

Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement and living our values ‘the WWL Way’.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

Detailed job description and main responsibilities

Duties and Responsibilities

Planning and Organisational Duties

  • To maintain an accurate up to date record of work based interventions by recording this information in personal diary, electronic system and departmental work sheet according to departmental guidelines.
  •  To be responsible for recalling equipment when loan period expires.

Communications and Key Working Relationships 

  • To ensure that documentation is completed in accordance with Trust and departmental requirements.
  • To ensure that care plans are adhered to and any changes in the patient’s needs are reported to a qualified nurse or therapist immediately.
  • To attend departmental meetings when on duty to receive team brief, strategic plans and organisation objectives information.
  • To record interventions in a single patient record, ensuring that entries meet Trust and departmental guidelines.
  • To contribute to multi-disciplinary working by attending MDT meetings on a daily basis, feeding back patient progress information to qualified staff.
  • To act in a supportive manner to patients, carers and/or families by respecting their privacy, dignity, culture and human rights.

Responsibility for Health & Safety

  • Deliver and fit equipment as directed by qualified members of the team, giving written and verbal advice to ensure that the patient can use it safely, and making a decision if it is appropriate for the environment.
  • To receive training in equipment fitting by a qualified therapist and competency checked annually by a qualified therapist.
  • To keep updated with all Trust policies and procedures to ensure that practice is updated and evidence based.
  •  To promptly report any untoward incident to a qualified clinician.
  • Maintain confidentiality of patients, their families and colleagues.
  • Ensure that mandatory training is attended, moving and handling annually, Fire Lecture annually, Basic Life Support bi-annually.
  • Observe the rules governing Health and Safety as stipulated in The Health and Safety at Work Act (1974).

Responsibility for Teaching

  • To receive clinical supervision from a Band 6 Nurse, Chartered Physiotherapist and Occupational Therapist both informally and formally.
  • To attend supervision sessions with allocated mentor to ensure that competencies and practice is updated and maintained.

Person specification

Knowledge

Essential criteria
  • Awareness of the aims of CRT

Skills

Essential criteria
  • Good communication and interpersonal skills
  • Ability to work without direct supervision
Desirable criteria
  • Evidence of enhanced skills i.e venepucture, monitoring and recording of patients observations

Experience

Essential criteria
  • Previous experience in healthcare as a nursing auxiliary /assistant in a care setting
Desirable criteria
  • Experience of working with Intermediate care
  • Experience of working within a multi disciplinary team

Qualifications

Essential criteria
  • RQF accredited Level 2 in Health & Social Care or NHS Care Certificate (not online courses)

Additional

Essential criteria
  • Able to travel across Trust independently
  • Able to work on rotation
  • Enthusiastic and motivated
  • Speaks English to relevant degree

Employer certification / accreditation badges

National Interim Quality MarkVeteran AwareApprenticeships logoNo smoking policyCare quality commission - GoodArmed Forces Covenant Gold AwardDisability confident employerArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Leeanne Lee
Job title
Team Leader CRT
Email address
[email protected]
Telephone number
03007072639
Additional information

Carole Quinn

Team Leader

03007072639

If you have problems applying, contact

Address
Buckingham Row
Brick Kiln Lane
Wigan
WN1 1XX
Telephone
0300 7073815
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