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Job summary

Main area
Discharge and Flow
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
  • Full time
  • Job share
  • Flexible working
37.5 hours per week (Monday - Sunday)
Job ref
302-25-7172177M
Employer
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Royal Albert Edward Infirmary
Town
Wigan
Salary
£26,530 - £29,114 Per annum, Pro rata
Salary period
Yearly
Closing
29/05/2025 23:59

Employer heading

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust logo

Acute Discharge Coordinator

NHS AfC: Band 4

Choose Well - Choose WWL


 

Job overview

To function as a member of the Multidisciplinary Team, by assisting the Complex Discharge Leads to facilitate timely discharges for patients. By ensuring that efficient and effective processes are in place to prevent delays in discharge.

The post holder will liaise with all relevant health & social care professionals and managers to ensure patient flow and hospital discharge/transfer of care is safely and effectively managed. The post holder will have a key role within all specialities supporting the implementation of the Community Care act 2003, Discharge to Assess process.

To ensure full compliance by both the hospital and patient with all requirements to enable effective and efficient admission, treatment and discharge.

Main duties of the job

  • Daily consultation with Team lead
  • Complete patient baselines of functional capabilities
  • Complete Rockwood Frailty Scoring of new admissions to wards
  • Make timely/appropriate referrals e.g. OT/Physio/Social Worker
  • Preparation of Discharge to Assess documentation
  • Work alongside Family Discharge Assistant to support them with the resolution of any issues they escalate.
  • To prioritise own workload
  • Follow-up requests for investigations/assessments, results etc.
  • Ensure EPR discharge completed by clinician
  • Liaise with patients/relatives/bed managers re: transport home on discharge
  • To maintain data collection system for audit purposes
  • Ensure whiteboard updated with accurate discharge predictions
  • Effective daily communication with the Discharge Lounge

Working for our organisation

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

 

Detailed job description and main responsibilities

Duties and Responsibilities

Key results from the job holder

  • Understanding of Single Assessment Process and discharge planning/continuing care.
  • Ability to complete Rockwood Frailty Score and gather patient functional baselines.
  • Demonstrable experience in ward level multi disciplinary working.

 Planning and Organisational Duties

The post holder will participate in, and influence, care delivery by:

  • Daily consultation with Team lead
  • Complete patient baselines of functional capabilities
  • Complete Rockwood Frailty Scoring of new admissions to wards
  • Make timely/appropriate referrals e.g. OT/Physio/Social Worker
  • Preparation of Discharge to Assess documentation
  • Work alongside Family Discharge Assistant to support them with the resolution of any issues they escalate.
  • To prioritise own workload
  • Follow-up requests for investigations/assessments, results etc.
  • Ensure EPR discharge completed by clinician
  • Liaise with patients/relatives/bed managers re: transport home on discharge
  • To maintain data collection system for audit purposes
  • Ensure whiteboard updated with accurate discharge predictions
  • Effective daily communication with the Discharge Lounge

Communications and Key Working Relationships

  • To communicate effectively with members of the Multidisciplinary Team, patients, their relatives and outside agencies as required.
  • To communicate with patients effectively overcoming barriers to understanding, in order to explain any clinical procedures being undertaken and obtain verbal consent for invasive procedure.
  • To communicate with tact and diplomacy when dealing with patients and their families and to have empathy when dealing with any adverse situations that may arise.
  • To provide a good standard of written, verbal and electronic communication skills.

Responsibility for Patient/Service User Related Tasks/Duties

  • Identify potential needs of patient / client with regard to discharge planning.
  • Report any adverse or untoward incidents in the appropriate manner
  • To document procedure carried out in nursing documentation
  • Undertake tasks determined via service, working to ensure timely effective patient care

Responsibility for Health & Safety

Compliance with the Health & Safety at Work Act 1974 – the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. 

Responsibility for Teaching

The post holder will promote life-long learning through the use of appropriate coaching, teaching and assessment in practice by:

  • Awareness of patient information systems e.g. EPR, PAS.
  • Report condition, progress any clinical problems encountered to nurse or doctor responsible for patient.
  • Report any discharge problems to the Complex Discharge Lead
  • Ensure all relevant documentation is completed in an accurate and timely manner

 

Person specification

Qualifications

Essential criteria
  • Evidence of basic level qualifications in both Maths and English
  • NVQ level 3 qualification or able to demonstrate equivalent relevant experience
Desirable criteria
  • Evidence of Rockwood Frailty Scoring competency

Experience

Essential criteria
  • Experience working within a healthcare setting
  • Experience of joint working with ward level colleagues
  • Previous experience in completing patient documentation
Desirable criteria
  • Evidence of care coordination and case management
  • Evidence of working on own initiative
  • Experience of working independently and in teams

Skills

Essential criteria
  • Good communication and interpersonal skills
  • Ability to utilise PAS and EPR
  • Evidence of competence delivery
  • Basic computer skills

Knowledge

Essential criteria
  • Knowledge of individual patient care delivery
  • Good knowledge of hospital policies and procedures
  • Good knowledge of social care services

Employer certification / accreditation badges

National Interim Quality MarkVeteran AwareApprenticeships logoNo smoking policyCare quality commission - GoodArmed Forces Covenant Gold AwardDisability confident employerArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Julie Taylor
Job title
Discharge Nurse
Email address
[email protected]
Telephone number
01942 822117

If you have problems applying, contact

Address
Buckingham Row
Brick Kiln Lane
Wigan
WN1 1XX
Telephone
07786527068
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