Job summary
- Main area
- Health Care Support Worker
- Grade
- NHS AfC: Band 2
- Contract
- Permanent: 36 or 24 hrs p/w posts
- Hours
- Part time
- Flexible working
- Job ref
- 302-25-7123715S
- Employer
- Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- ICU Royal Albert Edward Infirmary
- Town
- Wigan
- Salary
- £24,169 Per annum, Pro Rata
- Salary period
- Yearly
- Closing
- 23/05/2025 23:59
Employer heading

Healthcare Assistant
NHS AfC: Band 2
Choose Well - Choose WWL
Job overview
ICU is a busy but friendly Intensive Care Unit. We are looking to recruit a caring, pro-active person who has good experience of delivering personal care for and caring for adults. Experience of caring for patients an acute hospital setting is an advantage.
In addition to delivering direct personal care for patients, you'll be responsible for ensuring the ICU's operational capability, maintaining essential equipment, stocking essential supplies and maintaining a safe and clean working environment.
Main duties of the job
The Healthcare Assistant will work as part of the Critical Care team with supervision from registered practitioners to provide effective, safe patient focused care at all times.
Contribute to the development of the care environment with a positive, professional attitude.
Contribute to the maintenance of daily provision of service and care to meet the individual needs of patients and department.
To support the smooth running of the ICU and ensure patients, relatives and carers are dealt with in a friendly and efficient manner.
You will ensure that policies and guidelines are adhered to.
Working for our organisation
Choose Well – Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Detailed job description and main responsibilities
As a health care assistant you play a vital role in delivering high standards of care to our patients on ICU.
you will work closely with a multi-disciplinary team to ensure all patients are cared for and treated with dignity and respect. Your duties will be varied, and include, assisting patient with personal hygiene, assisting patients during meal times, talking and listening to patients and working in partnership with patients, carers and the wider team.
This is a very demanding and challenging role, you will need to be compassionate and caring and have a passion for this type of work. You will need to demonstrate that you are highly motivated, enthusiastic, well organised and are able to work both independently and as part of a team. Effective communication skills are essential.
- Responsible for providing direct care to the defined group of patients under the direction of the registered nurse.
- Assists patients to undertake normal activities of daily living
- Follows care plans developed by the registered nurse
- Reports any changes in patients condition, untoward incidents or accidents to the senior nurse immediately
- Assists with the maintenance of ward cleanliness
- Assists in maintaining stock levels
- Assists with the transportation of patients, equipment and supplies
Person specification
Additional
Essential criteria
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Qualifications
Essential criteria
- Effective level of numeracy and literacy skills
Skills
Essential criteria
- Effective communication skills – written and verbal
- Proven ability to remain calm under pressure
- Proven ability to demonstrate compassion/empathy/help others
- Effective team player
- Demonstrable ability to follow instructions
- Effective customer service skills
- Effective understanding of confidentiality
- Proven ability to be flexible in your approach
- Ability to deal with people from all backgrounds
Values and Attitudes
Essential criteria
- Caring
- Compassionate
- Fair
Desirable criteria
- Maturity of attitudes and behaviours
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Joanne Barber
- Job title
- Senior Leader Critical Care
- Email address
- [email protected]
- Telephone number
- 0300 707 2288
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