Job summary
- Main area
- Healthcare Support Workers
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 302-25-7242388S
- Employer
- Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Thomas Linacre Centre
- Town
- Wigan
- Salary
- £24,625 - £25,674 per annum, pro rata
- Salary period
- Yearly
- Closing
- 17/07/2025 08:00
Employer heading
Senior Healthcare Support Worker - Paediatric Outpatients
NHS AfC: Band 3
Choose Well - Choose WWL
Job overview
Are you passionate about delivering excellent care to Children in a fast-paced environment?
We are looking for motivated and caring Healthcare Support Workers to join a dedicated Paediatric Team in our Paediatric Outpatient department.
We are looking for enthusiasm, drive, and passion where the delivery of outstanding levels of care can be nurtured.
You will have excellent communication skills and the flexibility and adaptability to meet the needs of Children and their Families whilst maintaining a safe environment.
You will be motivated and committed to delivering high quality care to patients in a busy and fast paced area.
You will work as part of a team to provide high quality, safe and child centred care.
The successful candidate will be efficient, reliable, and able to work using their own initiative whilst being part of a team. You will be dedicated to assisting in the delivery and the development of an excellent service.
Main duties of the job
You will be responsible for providing a range of personal care for patients and a range of clinical duties under the guidance of a registered healthcare professional.
Healthcare Support Workers work independently performing a number of clinical duties/tasks following training and meeting competency within role as per policy and procedure. You will be responsible for providing a range of personal care for patents and a range of clinical duties under the guidance of a registered healthcare professional.
The successful candidate will be required to work over 6 sites within the Wigan and Leigh area.
Working for our organisation
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
Detailed job description and main responsibilities
Duties of a Healthcare Support Worker
We know that no two days are the same and it’s hard to fit everything on one page, however, the following are an example of the duties our Healthcare Support Workers do every day in their role.
1. Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.
2. Assist qualified nursing and medical staff where requested.
3. Communicate with all members of the team to maintain a good service provision.
4. Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.
5. Prepare and support the patient appropriately during any activity that is to be undertaken.
6. Alert the registered nurse where you notice any changes in the patient’s health and well-being or any possible risks.
7. Undertake observations/tasks such as patient temperature, weighing, fluid checks as directed
8. Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.
9. Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.
10. Contribute to own personal development and take an active part in learning opportunities.
11. Undertaking phlebotomy on children of a variety of ages, with appropriate training.
12. Contribute in the role of QB tester on a rotational basis.
Person specification
Qualifications
Essential criteria
- Effective level of numeracy and literacy skills
- NVQ Level 2 in Health and Social Care
- Effective communication skills - written and verbal
Skills
Essential criteria
- Ability to deal with people from all backgrounds
- Effective team player
- Effective customer service skills
- Proven ability to demonstrate compassion/empathy/help others
- Proven ability to remain calm under pressure
Desirable criteria
- Experience of QB testing
Knowledge
Essential criteria
- Effective understanding of confidentiality
Additional
Essential criteria
- Proven ability to be flexible in your approach
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Dawn Wilkinson
- Job title
- Manager
- Email address
- [email protected]
- Telephone number
- 01942 822457
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