Job summary
- Main area
- Specialist Services
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Job ref
- 302-25-7238453SS
- Employer
- Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Albert Edward Infirmary
- Town
- Wigan
- Salary
- Per Annum, Pro Rata
- Closing
- 14/07/2025 23:59
Employer heading
Speciality Booking Co-ordinator
NHS AfC: Band 3
Job overview
We are looking to recruit two hardworking and enthusiastic Speciality Booking Co-ordinators to assist our team due to increase in demand of Obstetric and Non-obstetric Ultrasound Service
This will be a permanent position for 37.5 hours per week Monday to Saturday.
A Standard DBS will be obtained during pre-employment checks.
This post involves contact with patients and families face to face but mainly over the telephone.
Evidence of qualifications will be requested at interview and during compliance stage.
Main duties of the job
The main aspect of the role is to provide a Trust wide Ultrasound appointments booking service.
It is a very busy role and applicants must be prepared to work Saturday and/or Sunday as part of their five day working week.
This role is part of a busy hard working team within Radiology booking Ultrasound Appointments. Full Training will be given to the successful applicant
Working for our organisation
Choose Well – Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Detailed job description and main responsibilities
The post holders will be responsible for the management of their own workload and will be expected to develop and maintain up-to-date knowledge of all modalities included within the Radiology booking services which will enable them to deal with any service related queries. This is a multi-skilled and multi-tasked role, and therefore the post holder will be expected to rotate with other staff members to cover all areas within the Radiology Speciality Booking Team on a regular basis.
Person specification
Knowledge
Essential criteria
- Excellent knowledge of Administration work
Desirable criteria
- Radiology systems
Additional
Essential criteria
- Able to work well on own initiative as well as part of a team.
- Diplomatic, courteous and patient.
- Ability to motivate and encourage staff
- Able to work under pressure
- Proven organisational/time management skills
- Ability to apply initiative and good sense in problem solving
- Flexible.
- Ability to think and respond quickly to questions and situations.
- Must be able to travel independently between sites
- Professional Attitude
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation.
Desirable criteria
- Be able to work weekends if and when required
Skills
Essential criteria
- Excellent keyboard skills
- Effective communication skills both Verbal and Written at all levels within the organisation.
- Excellent literacy and numeracy skills
- Excellent inter-personnel skills
- Highly competent in using Microsoft Office Packages ie Word, Excel and Outlook
- Ability to work unsupervised
- Ability to prioritise workload
Desirable criteria
- Experience in using Web based Systems (Internet)
- Typing Skills
- Knowledge of 18 wk pathway
- Knowledge of Data Protection, Codes of Confidentiality etc
Experience
Essential criteria
- Experience in working to deadlines
- Working in an Office environment
- Working as part of a multi-disciplinary team
- Proven experience of extensive Computer use
- Previous clerical experience in NHS organisation
Desirable criteria
- Experience of working in a Radiology Department
- Clerical experience in a similar size organisation
Qualifications
Essential criteria
- GCSE Standard or able to demonstrate equivalent
Desirable criteria
- IT qualification such as ECDL
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kim Doran
- Job title
- Radiology Administration Manager
- Email address
- [email protected]
- Telephone number
- 01942 778627
- Additional information
For informal arrangments please contact Kim Doran on 01942 778627 or [email protected]
If you have problems applying, contact
- Address
-
Buckingham Row
Brick Kiln Lane
Wgan
WN1 1XX
- Telephone
- 07786529893
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