Detailed job description and main responsibilities

Key results from the job holder

• To liaise with the Lead Technician to ensure smooth and efficient running of clinic.
• To maintain high levels of cleanliness and tidiness within the working environment following Trust, departmental and medical supplier’s policies.
• To undertake administration tasks as required by the post to plan and work within schedules.
• To review patients records / referral to determine the type of test required by doctor/clinician.
• To follow protocols and patient pathways in relating to the Ophthalmic Imaging Service

Communications and Key Working Relationships

• To accurately assess the Visual acuity of patients attending for ophthalmic imaging procedures.
• To instil dilating drops for the purposes of retinal imaging.
• To advise the patient, when necessary, the effects of drops used i.e. daily living tasks such as precautions with driving and blurred near vision and reading.
• To competently perform ophthalmic imaging procedures such as Visual filed testing (automated and manual), retinal and ocular photograph and biometry.
• To undertake focimetry (manual and automated) and hand neutralization of glasses to ensure accuracy of visual field testing.
• Adjust the camera setting appropriately and trouble shoots any camera/hardware issues that arise before reporting any problems according to Trust procedure.
• To assist with Minor procedure
• To give clear and concise explanation and test instructions to patients to ensure maximum understanding and co-operation takes place.
• To communicate with patients in difficult situations showing understanding, respect and empathy. (This could include unpleasant news such as cancellation of appointments and delays in clinics)
• To provide reassurance, advice and comfort to all patients.

Responsibility for Education, Teaching and Development

• To be competent in the use of computer software in retinal imaging and input of relevant patient and clinical information.
• To maintain accurate patient records in accordance with Trust and departmental policies
• To maintain statistical requirements for ophthalmic imaging clinics.
• Access relevant information systems for communication and research e.g. email and Internet.
• Be competent in the use of. software systems (e.g. PAS, Zeiss, Heidelberg and IBEX etc) to enable smooth running of the clinics and accurate patient care.

Responsibility for Research

• To contribute towards the on-going development of the service and care to patients.
• To follow all Trust and departmental policies and procedures.
• To take part in and be aware of directorate clinical governance including clinical audit.
• To maintain up to date knowledge and attend relevant in-house and external courses.
• To work shadow other related professionals in order to develop and increase knowledge of diabetic related conditions and ocular diseases.

Responsibility for Finance

• To report any faults of capital or software equipment
• To maintain equipment to full working standards
• Maintain effective uses of resources and stock management.
• To be responsible for the security of own working areas and equipment

 Responsibility for Human Resources

• To implement departmental and Trust policies and procedures into own working area.
• To aid in the training of new starters by demonstrating own work place activities.
• To undertake annual personal development review
• To be involved in peer review

Responsibility for Health & Safety

Compliance with the Health & Safety at Work Act 1974 – the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. 

Work Circumstances

As per the needs of the service.