Neidio i'r prif gynnwys

Mae'r wefan hon yn annibynnol ar y GIG a'r Adran Iechyd.

Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Admin
Gradd
NHS AfC: Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
358-8228236-ESM-A
Cyflogwr
University Hospitals of Leicester NHS Trust
Math o gyflogwr
NHS
Gwefan
St Peters Healthcentre
Tref
Leicester
Cyflog
£25,760 - £27,476 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
09/11/2026 23:59

Teitl cyflogwr

University Hospitals of Leicester NHS Trust logo

Pathway Co-ordinator

NHS AfC: Band 3

AI tools like chatbots and virtual assistants can support you as you complete your application. For example, they can check for spelling or grammar errors, or help you to decide what to include.

But they shouldn’t replace your own responses or be used to write the application for you.

Relying too much on AI can negatively impact your chances of success, because automatically generated answers:

  • might not be specific or relevant enough to address the criteria in the recruitment profile
  • often seem generic and not personalised enough – an AI response won’t show your unique voice and perspective
  • could misrepresent information about you, such as your qualifications, skills and experience

We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.

Trosolwg o'r swydd

An exciting opportunity for a pathway coordinator has opened up within Dermatology 

The Dermatology Admin team at UHL are looking for a full time Pathway co-ordinator to work Monday to Friday at our new site St Peter’s Health Centre Leicester. This is a varied and interesting role and you will be responsible for the flow of patients through the outpatients department and the preparation of medical notes, booking and cancelling of appointments.

You will also be working very closely with the Dermatology consultants and nurse specialists. You must possess excellent communication skills, working with deadlines and accurate keyboard skills are essential qualities  we are looking for. 

Prif ddyletswyddau'r swydd

  • To register new patient referral
  • To be responsible for giving out referrals to relevant consultants for grading.
  • To be responsible for ensuring patients are put on to relevant consultant’s waiting list and appropriate letters are sent out in keeping with Trust Policy.
  • To be responsible for liaising with consultants for urgent appointments.
  • To be aware of any overseas visitor or private patients that are referred and notifying relevant department.

Gweithio i'n sefydliad

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals: 

  • high-quality care for all, 
  • being a great place to work, 
  • partnerships for impact, and 
  • research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

  • we are compassionate,
  • we are proud, 
  • we are inclusive, and 
  • we are one team 

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

https://www.uhleicester.nhs.uk

 

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

  • To ensure that all patients are booked for relevant consultants when making appointments. 
  • Liaise with wards and medical secretaries in connection with changes to appointments or reduction of clinics.
  • Responsible for queries and enquiries regarding appointments. 
  • To deal efficiently diagnostic test request forms.
  • To be responsible for the timeliness, accuracy and integrity of the data which is recorded on paper and electronic systems.
  • To ensure that case note tracking is complete and accurate.
  • To ensure that all investigation results are signed by a member of the medical staff before filing in case notes. 
  • To follow up any investigations and results not received to prevent unnecessary delays to patients
  • Ensure all department phone calls are answered 
  • Prepping and sitting clinic multiple times a week 

Manyleb y person

Training & Qualifications

Meini prawf hanfodol
  • Educated to GCSE standard or equivalent Literacy & Numerical Skills
Meini prawf dymunol
  • Good standard of general education, NVQ qualification Proficient in the use of one or more computer systems

Experience

Meini prawf hanfodol
  • Verbal & written communication. Keyboard literate
  • Dealing directly with the general public
  • Ability to organise / prioritises work. Attention to detail
Meini prawf dymunol
  • Resourceful, positive approach
  • 1 year’s clerical experience
  • Previous knowledge of working in an office environment

Communication and relationship skills

Meini prawf hanfodol
  • Excellent verbal, written and presentation skills maintaining the quality of own work and contribution to quality service delivery
  • Ability to work both as a team member and on own initiative. Flexibility/reliable
Meini prawf dymunol
  • Previous NHS/GP. Previous pathway coordinator / hospital experience

Analytical and Judgement skills

Meini prawf hanfodol
  • Good organisational skills
  • Attention to detail
Meini prawf dymunol
  • Experience of dealing with customers/patients and complaints
  • Ability to work without close supervision

Skills

Meini prawf hanfodol
  • Awareness of Equality & Valuing Diversity Principles Understanding of Confidentiality & Data Protection
  • Act Flexible and adaptable approach to work
Meini prawf dymunol
  • NHS systems and procedures

Planning and organisation skills

Meini prawf hanfodol
  • Able to prioritise work load and deliver to short deadlines
  • Work Well within a team and on own initiative

Equality, Diversity and Inclusion

Meini prawf hanfodol
  • Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs
  • All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Commitment to Trust Values and Behaviours

Meini prawf hanfodol
  • Must be able to demonstrate behaviours consistent with the Trust’s Values and Behaviours

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoCare quality commission - Goodhttps://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesMindful employer.  Being positive about mental health.Disability confident committedHappy to Talk Flexible Working

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Amy Jukes
Teitl y swydd
Service Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
074484984487
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg