Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
CSI
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
358-6117676-CSI
Employer
University Hospitals of Leicester NHS Trust
Employer type
NHS
Site
Breast Care Centre - Glenfield Hospital
Town
Leicester
Salary
£22,383 per annum
Salary period
Yearly
Closing
05/05/2024 23:59

Employer heading

NHS

Breast Service Co-ordinator

Band 2

We are actively promoting flexible working options, helping you to manage a work / life balance

Job overview

The Leicestershire and Rutland Breast Screening Programme currently screen approximately 153,000 women on a 3 year schedule. 

We have 3 Mobile Units and 2 Static Units (Breast Care Centre) and the (Leicester General Unit.  We invite all Leicestershire GP registered women from the ages of 47-73 to attend for breast screening.

We are currently recruiting a Band 2 Breast Service Co-Ordinator to join the Breast Imaging Team.  You would be responsible for the booking of appointments, telephone enquiries, and clinic preparation.  Accuracy is paramount within this role and the ability to work under pressure. 

If you have 2 or more years’ admin experience and would like to work at the Breast Care Centre we would welcome your application.

If you would like any more information about this post please contact Gill Knott (Administration Manager) on Ext 12517.

Main duties of the job

  • Using the Netcall System to retrieve and make telephone calls
  • Booking of Breast Screening Appointments
  • Manning the Main Reception as and when required
  • Preparation of Screening Clinics
  • Overseeing the outcomes from the screening clinics
  • Ensuring all results are processed and distributed
  • Comply with the KPI (Key Performance Indicators

Working for our organisation

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals: 

  • high-quality care for all, 
  • being a great place to work, 
  • partnerships for impact, and 
  • research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

  • we are compassionate,
  • we are proud, 
  • we are inclusive, and 
  • we are one team 

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

Detailed job description and main responsibilities

  • To be responsible for the timeliness. accuracy and integrity of the data recorded on paper and electronic systems.
  • Update the relevant IT system (NBSS) with any suspensions, cancellations and DNAs ensuring any required actions are completed in line with CMG and Trust-wide policies.
  • Provide reception service to patients/clients attending appointments in the Breast Care Centre.
  • Check demographic details and all information.
  • Take telephone inquiries. manage and book appointments appropriately.

Person specification

Training and Qualifications

Essential criteria
  • Maths and English G.C.S.E Grade or equivalent

Experience

Essential criteria
  • Previous experience in administrative role with patient/customer care requirement

Knowledge and Experience

Desirable criteria
  • Previous experience of using computerised information systems

Skills/Organisational

Essential criteria
  • Data protection and confidentiality
  • Ability to work under pressure and prioritise workload

Communication Skills

Essential criteria
  • Good level of written communication skills
  • Deals with situations with tact and diplomacy
  • Ability to seal with inquiries where there may be a barrier to understanding

Employer certification / accreditation badges

Apprenticeships logoCare quality commission - Goodhttps://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesMindful employer.  Being positive about mental health.Disability confident committedHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Gillian Knott
Job title
Administration Manager
Email address
[email protected]
Telephone number
0116 2502517
Additional information

Julie Pitsillides (Deputy Admin Manager)

0116 2583657

Apply online nowAlert me to similar vacancies