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Prif leoliad
Digital
Gradd
NHS AfC: Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
358-8325454-COR
Cyflogwr
University Hospitals of Leicester NHS Trust
Math o gyflogwr
NHS
Gwefan
University Hospitals of Leicester
Tref
Leicester
Cyflog
£25,760 - £27,476 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
10/11/2026 23:59

Teitl cyflogwr

University Hospitals of Leicester NHS Trust logo

Digital Training Coordinator

NHS AfC: Band 3

AI tools like chatbots and virtual assistants can support you as you complete your application. For example, they can check for spelling or grammar errors, or help you to decide what to include.

But they shouldn’t replace your own responses or be used to write the application for you.

Relying too much on AI can negatively impact your chances of success, because automatically generated answers:

  • might not be specific or relevant enough to address the criteria in the recruitment profile
  • often seem generic and not personalised enough – an AI response won’t show your unique voice and perspective
  • could misrepresent information about you, such as your qualifications, skills and experience

We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.

Trosolwg o'r swydd

Do you want to make a positive difference in digital delivery across one of the UK's largest NHS Trusts?

At University Hospitals of Leicester NHS Trust (UHL), we are looking for an enthusiastic and organised Digital Training Coordinator to join our Digital Training Team.

You will support the coordination and administration of UHL's digital training programmes, maintaining training records, producing compliance reports, coordinating learning activities, and providing support to colleagues across the Trust.

Working closely with Digital Trainers, system teams, and operational colleagues, you will help ensure staff have access to the training and resources needed to use digital systems effectively and confidently.

We are seeking a proactive individual with excellent communication, organisational, and time management skills. You should be able to manage competing priorities, work accurately under pressure, and build positive working relationships with colleagues at all levels.

This is an exciting opportunity to support UHL's digital transformation journey, helping to develop a digitally confident workforce and improve both staff and patient experience.

The role may require travel between Leicester Royal Infirmary, Glenfield Hospital, and Leicester General Hospital.

Prif ddyletswyddau'r swydd

  • Provide comprehensive administrative support to the Digital Training Team.
  • Maintain and update e-learning content, ensuring all courses remain accurate and up to date. 
  • Produce and distribute training, compliance, and system usage reports. 
  • Record staff training completion and maintain accurate records within ESR/OLM. 
  • Coordinate training schedules, particularly during periods of high staff recruitment and onboarding. 
  • Support the creation and distribution of digital newsletters and training communications. 
  • Assist with digital engagement initiatives and the Digital Ideas process. 
  • Act as a first point of contact for training enquiries and support requests. 
  • Escalate issues appropriately and liaise with stakeholders across the organisation. 
  • Support the delivery of clinical systems training through a variety of learning methods, including classroom, virtual, and e-learning approaches. 
  • Monitor key performance indicators and contribute to audits, reporting, and continuous improvement activities. 
  • Gather and analyse learner feedback to support service development. 
  • Represent the Digital Training Team at meetings, events, and engagement activities as required.

Gweithio i'n sefydliad

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals: 

  • high-quality care for all, 
  • being a great place to work, 
  • partnerships for impact, and 
  • research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

  • we are compassionate,
  • we are proud, 
  • we are inclusive, and 
  • we are one team 

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

https://www.uhleicester.nhs.uk

 

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Please refer to the attached Job Description and Person Specification for full details of the role, responsibilities, and essential criteria."
 
Please Note :  This advert may close early once a sufficient number of applications have been received. Early applications are encouraged.

Manyleb y person

Commitment to Trust Values and Behaviours

Meini prawf hanfodol
  • Must be able to demonstrate behaviours consistent with the Trust’s Values and Behaviours

Education, Training & Qualifications

Meini prawf hanfodol
  • Educated to Diploma or equivalent level or equivalent experience delivering Digital services
  • Knowledge of the provision of health services
Meini prawf dymunol
  • NVQ Level 2 in Customer Care or equivalent experience

Knowledge & Experience

Meini prawf hanfodol
  • Experience within an office environment including the use of information systems and databases
  • Evidence of continuing professional development
  • Awareness of digital/IT clinical systems change/project management while also developing and maintaining high standards of quality
  • Highly competent in the use of all Microsoft Office Packages - Word, Excel, Outlook and Powerpoint
  • Ability to multitask, quickly switching between a range of activities as required by the needs of the department
Meini prawf dymunol
  • Experience of working in a busy administration environment.
  • Experience of data inputting information systems demonstrating an attention for detail.

Skills

Meini prawf hanfodol
  • Able to communicate clearly, both written & verbally
  • Able to recognise and resolve routine issues, referring when appropriate
  • Able to clearly manage priorities for self and contribute to those of team in order to meet targets
  • Understands the importance of and maintains confidentiality in handling information at all times
  • Able to multi -task, prioritising workload to meet deadlines
  • Positive and flexible attitude to work demonstrating the ability to lead by example
  • Requirement to use a VDU for significant periods in the day

Key Competencies/Personal Qualtities & Attributes

Meini prawf hanfodol
  • Able to work as part of a team
  • Use initiative
  • Enthusiasm and drive
  • Aligned to the Group’s values of Compassion, Accountability, Respect, Integrity and Courage
  • Highly motivated, hard -working, self -confident, robust and resilient individual with drive and determination to deliver
  • Able to establish credibility
  • Able to perform confidently in stressful situations
  • Honesty and professional integrity
  • Commitment toCan constructively challenge and effectively manage conflict to reach a positive conclusion personal development and development of staff
  • Passionate commitment to embedding diversity and equality internally and externally
  • Ability to travel between the Kettering and Northampton Hospital sites and other sites across the Group (where postholders are required to travel as part of their role)

Equality, Diversity and Inclusion

Meini prawf hanfodol
  • Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
  • All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoCare quality commission - Goodhttps://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesMindful employer.  Being positive about mental health.Disability confident committedHappy to Talk Flexible Working

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Natasha Sharpe
Teitl y swydd
Lead Digital Trainer
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg