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Job summary

Main area
Maternity & Neonatal team
NHS AfC: Band 6
Full time - 37.5 hours per week (flexible working supported)
Job ref
University Hospitals of Leicester NHS Trust
Employer type
Leicester Royal Infirmary
£35,392 - £42,618 pa
Salary period
18/07/2024 23:59

Employer heading


Project Officer

NHS AfC: Band 6

We are actively promoting flexible working options, helping you to manage a work / life balance

Job overview

We have a great opportunity for a project officer to join the Leicester Maternity & Neonatal team. It’s an exciting time to be part of the multiple projects which are pivotal to improving standards of care for all our women and babies throughout their maternity and neonatal journey. This opportunity follows the successful trial of the Project Officers role into our Quality Improvement team.

Our Maternity & Neonatal team is creative and innovative and, like all maternity services, has investment and support from the national team. We work with women and their families to make changes based on their experience. Our project officers oversee multiple projects within the four workstreams of the Maternity & Neonatal Improvement Plan.

We are seeking a Project Officer who are organised and systematic with the ability to manage project plans. Effective communication skills are essential as you will be working closely with workstream leads, sharing information with the multi-disciplinary team and preparing reports for board. The Project Officer will provide a coordination role to increase the team’s capacity to deliver multiple projects.

Applicants should have a project management qualification (APM, PRINCE2, AgilePM or similar is ideal), experience of communicating with a range of stakeholders and experience in managing projects using project management software, ideally or similar. Previous experience in managing NHS projects would be an advantage.

Main duties of the job

  • The Project Officer is responsible for the operational management of the Maternity & Neonatal Services Improvement Programme, providing project and administration support to:
    • Assurance & Compliance Manager
    • Senior Project Manager; and
    • Lead Midwife, Quality Improvement
  • The Project Officer will also support various workstreams and projects across the Maternity & Neonatal Improvement Programme
  • The post holder is required to provide leadership, direction and support to other members of the team, whilst developing effective working relationships, efficient practices and a motivated workforce.
  • The post holder further functions as the expert resource and first point of contact and on-going liaison for all internal and external parties on matters relating to the Maternity & Neonatal Services Improvement Programme


Working for our organisation

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals: 

  • high-quality care for all, 
  • being a great place to work, 
  • partnerships for impact, and 
  • research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

  • we are compassionate,
  • we are proud, 
  • we are inclusive, and 
  • we are one team 

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

Detailed job description and main responsibilities

  • The post holder will support positive working relationships with staff across the clinical management groups (CMG), corporate directorates and other provider and commissioner organisations, including the Local Maternity & Neonatal Services (LMNS) partnership, Maternity Voice Partnership, Neonatal Voices Partnership (NVP), local authorities and social enterprises.
  • Demonstrate outstanding motivational skills and influencing skills in driving the work forward, encouraging collaborative working throughout
  • Ensure clinicians, the CMG and relevant Trust committees are suitably appraised on the purpose and progress of work programmes.

Operational Management and Leadership

  • Create and maintain forward looking work-programme for Maternity & Neonatal Services Improvement
  • Work under own initiative to resolve issues and manage work load requirements, be self-motivated and proactively seek and resolve difficulties.
  • To be the first point of contact first for internal and external parties for all matters relating to the Maternity & Neonatal Services Improvement Programme, and aim to resolve issues whenever possible and when required direct queries to other staff in a timely manner.
  • Summarise key messages for Board and Committee meetings and circulate to team on a weekly basis.
  • Author delegated papers, project plans, and coordinates the agenda and other papers for the Maternity & Neonatal Services and other Programme Boards as necessary. Papers will require the post holder to gather data from multiple sources and manipulate/interpret the data to present information in an accessible format to a multidisciplinary audience. Take action for designated project meetings.
  • Prepare and circulate monthly Maternity & Neonatal Improvement Programme papers to all CMG.
  • Attend internal and external meetings as required, take responsibility for appropriate actions and report back formally to the relevant member(s) of the team.
  • Support programme and project delivery activities, including project support for key work streams

Person specification

training & qualifications

Essential criteria
  • • Educated to degree level or equivalent experience.
  • • Evidence of continual professional development.
  • • Project Management qualification


Essential criteria
  • • Significant experience of working in partnership and collaboratively with internal and external stakeholders across a health and social care economy
  • • Able to demonstrate experience of being patient centric in approach to service development, planning and improvements
  • • Able to demonstrate evidence of supporting delivery of a service improvement or project skills in an environment influenced both by internal and external changes
  • • Good understanding of NHS systems, processes and current developments and vision within the NHS at a local, regional and national level
  • • Project management experience and use of Microsoft Office applications

communication & analytical skills

Essential criteria
  • • Ability to maintain patient and business confidentiality at all times
  • • Communicate highly complex or sensitive information clearly and concisely to staff at all levels of the organisation.
  • • Support the function of effective working relationships with key stakeholders, both within and external to the Trust.
  • • Ability to work on own initiative, make effective decisions with respect to complex and sensitive issues and problem solve. Innovative and creative in problem solving
  • • Ability to work under pressure and meet deadlines where there are competing demands

Employer certification / accreditation badges

Apprenticeships logoCare quality commission - Good employer.  Being positive about mental health.Disability confident committedHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Bhavna Mapara
Job title
Senior Project Manager
Email address
[email protected]
Telephone number
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