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Crynodeb o'r swydd

Prif leoliad
Outpatients
Gradd
NHS AfC: Band 2
Contract
Parhaol
Oriau
Rhan-amser - 16 awr yr wythnos
Cyfeirnod y swydd
358-7735448-CSI
Cyflogwr
University Hospitals of Leicester NHS Trust
Math o gyflogwr
NHS
Gwefan
Glenfield Outpatients Department
Tref
Leicester
Cyflog
£24,465 pro-rata
Cyfnod cyflog
Yn flynyddol
Yn cau
30/03/2026 23:59

Teitl cyflogwr

University Hospitals of Leicester NHS Trust logo

Clinical Support Worker

NHS AfC: Band 2

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But they shouldn’t replace your own responses or be used to write the application for you.

Relying too much on AI can negatively impact your chances of success, because automatically generated answers:

  • might not be specific or relevant enough to address the criteria in the recruitment profile
  • often seem generic and not personalised enough – an AI response won’t show your unique voice and perspective
  • could misrepresent information about you, such as your qualifications, skills and experience

We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.

Trosolwg o'r swydd

A position has become available for a part time Clinical Support Worker at the Glenfield Hospital for 16 hours per week in Outpatients. 

The successful applicant will be expected to work 4 hour shifts over 4 days Monday-Friday.

 

Prif ddyletswyddau'r swydd

  • To provide the Outpatient department with portering, housekeeping, administrative and domestic services as required.
  • To provide support to a multi professional team under the direction of an appropriate registered health care professional within all areas of the central Outpatient department.
  • This role can involve frequent walking and standing for long periods of time. The post holder must have the physical capability to use manual handling equipment i.e. Hoists, wheelchairs, trolleys.
  • The post holder will be required to work flexibly and may be called upon to work at one of the other UHL sites.

Gweithio i'n sefydliad

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals: 

  • high-quality care for all, 
  • being a great place to work, 
  • partnerships for impact, and 
  • research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

  • we are compassionate,
  • we are proud, 
  • we are inclusive, and 
  • we are one team 

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

 Portering

  • To transport patients around the site to and from outpatients, ensuring they arrive in a safe and timely fashion.
  • Conveyance and movement of patients by wheelchair, trolley, bed etc. including assisting clinical staff within the outpatient areas.
  • To collect and clean wheelchairs, trolley & beds as required.

 Housekeeping/Domestic Services

  • To be responsible for maintaining a suitable stock level of paperwork and consumables using the appropriate method of ordering whether that be manual or via an IT system.
  • To replenish clinic room paperwork including investigation request forms as required throughout the day. To collect and deliver paperwork and consumables as required.
  • To carry out delegated specific and unsupervised duties in support of the department including recording fridge temperatures, cleaning of department fridges. This list is not exhaustive and the post holder may be asking to clean other items as required.
  • To carry out water flushing and recording duties as required for health and safety reasons.
  • To ensure that computers, monitors and other IT equipment is kept clean and report faulty equipment as necessary.
  • To carry out duties consistent with individual patient wishes, maintaining privacy and dignity and to have an understanding of the guidance on same sex awareness and recognising cultural diversity and needs.

Manyleb y person

Training & Qualifications

Meini prawf hanfodol
  • Good standard of written and spoken language
  • Evidence of using PC/good computer skills
  • Effective communication both written and verbal
Meini prawf dymunol
  • ECDL or equivalent computer qualifications
  • Experience of using hospital systems

Communication and relationship skills

Meini prawf hanfodol
  • Ability to work within a multi disciplinary team
  • Ability to work flexibly
  • Ability to communicate effectively across all professional boundaries
  • Sensitive to needs of patients and carers
  • Ability to use initiative
Meini prawf dymunol
  • Committed to continual quality and service improvement

Analytical and Judgement skills

Meini prawf hanfodol
  • Able to follow protocols and instructions.
  • Knowledge of health and safety.
  • Experience of participating in audits
  • Able to demonstrate a thoroughness and attention to detail in all tasks
  • Effective communication skills – verbal and non-verbal.
  • Aware of importance of confidentiality
  • Basic Computer skills
  • Willingness to undertake food handling/hygiene
Meini prawf dymunol
  • Experience of participating in audits

Planning and organisation skills

Meini prawf hanfodol
  • Flexible and adaptable to changing needs of the service
  • Motivated to self -develop
  • Ability to identify own learning needs and support required
  • Ability to follow direct instructions, but also ability to work without direct supervision
  • Well organised, able to manage own workload without supervision
  • Ability to prioritise
Meini prawf dymunol
  • Able to demonstrate motivation to learn
  • Possess a ‘can do ‘ attitude
  • Genuine interest in role

Equality, Diversity and Inclusion

Meini prawf hanfodol
  • Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
  • All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Other requirements specific to the role

Meini prawf hanfodol
  • Caring and compassionate
  • Ability to cope in stressful and demanding situations
  • Ability to uphold confidentiality
Meini prawf dymunol
  • Demonstrates willingness to develop self within role
  • Willing to undertake further training

Commitment to Trust Values and Behaviours

Meini prawf hanfodol
  • Must be able to demonstrate behaviours consistent with the Trust’s Values and Behaviours

Experience

Meini prawf hanfodol
  • Experience working with the general public
  • Working knowledge of clerical roles, responsibilities and issues pertaining to the NHS
Meini prawf dymunol
  • Level 2 maths and English qualification
  • Customer care training
  • Relevant NVQ2
  • Experience of work in a hospital or care setting
  • Knowledge and previous experience in cleaning and portering

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoCare quality commission - Goodhttps://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesMindful employer.  Being positive about mental health.Disability confident committedHappy to Talk Flexible Working

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Nicola Gallacher-Lindsay
Teitl y swydd
Sister
Cyfeiriad ebost
[email protected]
Rhif ffôn
0116 2583405
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg