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Job summary

Main area
Domestic Services
Band 2
Part time - 25 hours per week (Monday to Friday)
Job ref
Northern Lincolnshire & Goole NHS Foundation Trust
Employer type
£22,383 per annum pro rata
Salary period
08/06/2023 23:59

Employer heading

Northern Lincolnshire & Goole NHS Foundation Trust logo

COVID-19 Vacancy Hospital Support Assistant - Zone 6

Band 2



Job overview

Are you looking for your next career?

Why not join us as a Hospital Support Assistant in our busy fast pace hospital environment?

The facilities team are looking for a member of staff to join their team to support the cleanliness and patient feeding services in the hospital.

Main duties of the job

  1. This post is a role designed to support all cleaning and catering duties within the hospital.
  2. The post holder is a member of a team dedicated to providing and maintaining high standards of cleanliness and food hygiene in accordance with the Trust’s Standards of Cleanliness and Food Safety Legislation.
  3. Working directly with team members, patients and visitors providing a safe and effective service.

Working for our organisation

We’re a large organisation with three hospitals located in Scunthorpe, Grimsby and Goole. We also provide community services in North Lincolnshire. Our 6,500 members of staff care for and support a population of more than 400,000 people.

We encourage all our staff to innovate and adopt ‘best practice’ so we can deliver excellent care to our patients. We ask staff to live our values; kindness, courage and respect.

We are committed to recruiting the best people to work with us. You could be one of them.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at

Should we receive a high volume of applications for this vacancy, the advert may be closed earlier than stated. To view a full job description and person specification please see attachments on this advert.

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

 “We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers”.

Detailed job description and main responsibilities

The post holder’s specific responsibilities are focused on maintaining high standards of cleanliness for the direct patient environment, clinical equipment and the provision of a quality food service in relation to the ward environment,. Duties include:

  • Ensuring that National Patient Safety Agency Cleaning (NPSA) Cleaning Specifications and Publicly Available Specification (PAS) are adhered to by implementing ward cleaning schedules.
  • Carrying out spot cleaning (eg floors, toilets) as required ensuring spillages etc are dealt with swiftly and efficiently, utilising the appropriate equipment and cleaning products for each specific task.
  • Ensuring that all chemicals are used and stored correctly in accordance with Care of Substances Hazardous to Health (COSHH) procedures.
  • Through efficient work procedures ensure minimum disruption within the work area.
  • Service of beverages direct to patients, and the preparation and serving of meals including the collection of completed menu cards.
  • Cleaning of the ward kitchen, crockery, cutlery, equipment to meet the requirements of Environmental Health, departmental policies and procedures and the operation of dishwashing machines.
  • Ensuring a high standard of personal hygiene and practices are maintained in accordance with the Catering Hygiene Policy/Food Handling Policy, and safely using cleaning materials, applying the appropriate mix ratio in line with COSHH.
  • Ensuring food and drink spillages are promptly cleared up and patient tables and trays are maintained in a clean and hygienic manner, utilising the appropriate equipment and cleaning products for each task.
  • Ensuring the routine flushing of little used outlets (LUO) in Line with the Trust Management of legionella and associated policies
  • Ensuring mandatory training is completed within the timeframes specified and to undertake role specific training where the individual does not hold the suitable qualifications for the role or where standards change in line with legislation.
  • Demonstrating leadership qualities by guiding and providing support to new or less experienced staff in support of induction of new starters
  • Assisting patients/clients during contact ie: whilst working in wards areas where barriers to communication may exist.
  • To verbally feedback to their line manager or ward staff any patient comment, positive or negative
  • To be responsible for reporting to the appropriate person when requisition or repair and maintenance of equipment is required
  • To maintain work records such as fridge temperature checks, food temperature checks, cleaning and flushing of little used outlet records recording results in line with the departmental procedure.
  • To participate in audits and surveys as necessary to own area of work recording faults and reporting them to the appropriate person.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients. 

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients.  We welcome applications irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

Person specification

Education and Qualification

Desirable criteria
  • Previous experience of cleaning or catering within the NHS

Occupational Experience

Essential criteria
  • General experience of cleaning or catering duties
Desirable criteria
  • Experience of an NHS environment or care setting
  • Experience of working with Customers
  • Experience of Cleaning
  • Experience of Catering

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Katie Hubbert / David Mooney
Job title
Email address
Telephone number
03033 304442
Additional information

Michelle Smith

Facilities Manager

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