Job summary
- Main area
- People team
- Grade
- NHS AfC: Band 8b
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Flexible working options available)
- Job ref
- 274-11648-COR
- Employer
- Lincolnshire Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Welton House
- Town
- Lincoln
- Salary
- £64,455 - £74,896 per annum
- Salary period
- Yearly
- Closing
- 01/09/2025 23:59
Employer heading
Head of HR Operations
NHS AfC: Band 8b
Job overview
We are looking for an experienced and dedicated Head of HR Operations to lead our HR department and ensure effective management of all HR functions. The ideal candidate will possess substantial experience in HR leadership, outstanding managerial abilities, and a thorough understanding of HR best practices.
At LPFT, we prioritise cultivating an inclusive environment where every employee can genuinely belong and be themselves, reflecting our organisational Values. In the role of Head of HR Operations, you will work in close partnership with fellow leaders within the People Directorate to establish optimal conditions for staff achievement. Your responsibilities will include addressing employee relations issues with fairness and a restorative approach, as well as ensuring that workforce planning delivers the appropriate personnel, in suitable roles, at the necessary times.
The Head of HR Operations is accountable for overseeing all HR operational activities within the Trust, promoting performance, accountability, professional growth, and innovation throughout the team. The HR Operations team provides comprehensive support across the organisation, covering all aspects of employee relations and workforce planning.
Main duties of the job
The principal responsibilities of this position involve leading the HR operations team to maintain compliance with all HR Key Performance indicators, working collaboratively with clinical care groups and divisions. The role entails partnering with HR Business Partners and operational colleagues to address areas of non-compliance and foster continuous improvement across the Trust. It is essential that the operational HR team consistently delivers high-quality advice aligned with our just and restorative principles.
Direct supervision and leadership of the operational HR team are required, serving as the point of escalation for contentious, complex, or high-risk employment matters. Close collaboration with line managers and key stakeholders is necessary to achieve optimal outcomes, particularly in cases with implications for the Trust’s reputation, those of regional or national significance, or those involving Employment Tribunals.
This role also oversees the development and maintenance of workforce information to support enhanced individual and organisational performance, ensuring all data is current, fit for purpose, and that mandated reports for Trust & System Boards, the NHS, and external entities are delivered promptly and accurately, with clear identification of risks and mitigation strategies.
It is imperative to ensure that all People Management Processes reflect a Just and Restorative Culture.
Working for our organisation
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this!
We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for complete details regarding this post.
When completing your application, please demonstrate how you meet the role criteria.
We can also offer you many staff benefits to help support you which include:
• Early access to Psychological Therapies and Physiotherapy
• Competitive annual leave allowance
• Car leasing scheme
• NHS pension scheme
• Free eye tests
• Money saving options through our salary sacrifice scheme
• Discounts on major high street retailers and restaurants
Person specification
Qualifications
Essential criteria
- Educated to masters level in HR Management or equivalent experience CIPD membership
Experience
Essential criteria
- Detailed knowledge of current and emerging plans and policies in the NHS and translating these into practice in the organisation
- Experience working at this level of influence in an organisation to influence inclusive cultural change
- Evidence of ability to work with a wide range of stakeholder (providing examples of the diversity and range) and engage, gain trust and co-produce outcomes
- Evidence of delivering high standards to achieve national and local standards and governance targets
- Evidence of leading teams and individuals through complex change, dealing with conflict and facilitating resolution
- Working with a variety of stakeholder in the organisation to achieve a holistic diagnosis of teams and organisations and agreeing these and working through the OD consultancy cycle to resolve
Skills
Essential criteria
- Role model for the Trust’s values and behaviours
- Evidence of establishing effective working relationships with senior managers and medical staff
- Understanding and ability to demonstrate good leadership skills
- Clear and effective communications skills, verbal and written, including reporting writing
- Effective problem solving and conflict resolution experience
- Ability to cope with conflicting demands and pressures, outcome orientated
- Advocate for equality and diversity
- Quality focused with high standards of HR practice and customer service
- Knowledge of Microsoft Office and ability to develop reports, devise spreadsheets etc
Employer certification / accreditation badges
.png "NHS Rainbow badge")
.png "National Preceptorship for Nursing Quality Mark")
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Karen Christer
- Job title
- Associate Director of People
- Email address
- [email protected]
- Telephone number
- 07764483560
List jobs with Lincolnshire Partnership NHS Foundation Trust in Administrative Services or all sectors