Job overview

We have an exciting opportunity for an innovative, enthusiastic  & experienced  Secretary or experienced administrator to join our highly regarded Perinatal Mental Health Service at either Boston or Lincoln sites.

Our Specialist Perinatal Mental Health Team supports new Mums and  Mum’s to be, who are experiencing severe to moderate Mental health problems during the Perinatal period. In addition to this we also offer preconception for those who have a severe mental illness & are considering planning a pregnancy.

The post holder will work with an established perinatal team, founded in 2015, the team is fully multi-disciplinary including, nursing, pharmacy, social work, Occupational therapy, admin, nursery nurse, peer support, psychology & medic input.

As a team we are continuing to grow with the NHS long term plan and expansion of the team & this includes the Maternal Mental health service.

The team secretary will be joining a team of Team secretaries within the Perinatal service & the ability to work as a team is essential.

Previous experience as a secretary or administrator within the NHS would be advantageous.

The Perinatal Team is a very busy team & the ability to manage time & work independently under time pressures is essential. The ability to type & produce comprehensive clinical letters in a very short period is one of the main responsibilities of the post.

Main duties of the job

The post holder will provide full secretarial service to the eprinatal team.  Be responsible for managing and  booking patients appointments & speaking to patients & their families as well as Health professionals including GP’S, Midwives & Health Visitors.

The ability to have a calm, kind, friendly & compassionate manner is essential when talking with potentially distressed & unwell patients & their families over the telephone.

The ability to type in a timely manner under limited time constraints is necessary.

Excellent telephone manner is essential to the role, a large part of the role is answering calls to Patients, families & health professionals and re directing calls & taking specific information.

Experience & confidence in using Word, Power point, Excel & NHS systems, particularly the use of NHS Spine,  Rio Clinical system.

Working for our organisation

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this!

We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.

This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.