Job summary
- Main area
- Healthcare Support Workers
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 274-11592-OA
- Employer
- Lincolnshire Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Brant Ward, Witham Court
- Town
- North Hykeham
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 28/08/2025 23:59
Employer heading

Senior Healthcare Support Worker
NHS AfC: Band 3
Job overview
We have an exciting opportunity within our Acute Inpatient Older Adult Mental Health Service for a Healthcare Support Worker to join our Team. We are looking for an enthusiastic Healthcare Support Worker who is self-motivated, compassionate, and willing to work as part of a team, with a can-do attitude to be successful in this role.
Brant Ward is an 18-bedded inpatient mental health ward supporting older adults, 65 and over, who present with mental illness. As a Healthcare Support Worker, you will be working under the supervision of the registered nurses, supporting the delivery of patient care in a manner sensitive to their needs and wishes whilst always acknowledging and respecting their rights and beliefs.
We need someone who has the flexibility to work shift patterns across 24 hours a day, 7 days per week in a very busy inpatient environment, with each day being varied and at times challenging, but above all, extremely rewarding.
We are currently engaged with the Culture of Care Programme as we seek to develop and transform mental health services, providing staff with involvement in Quality Improvement projects.
Please note we may close the advert early if we receive a large number of applicants.
Due to the UKVI immigration changes, we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.
Main duties of the job
Promote equality for all patients, understand their health needs, and carry out physical health checks when necessary.
Demonstrate an awareness of service user and carer perspectives on the provision of treatments.
Support activities, recreational/physical, one-to-one and group interventions, in the provision of health and social care.
Assist in general and specific observations under the supervision of registered staff.
Demonstrate an understanding of the responsibilities in relation to patients’ property and valuables.
Always act in a manner that promotes and safeguards the interests and well-being of patients.
Demonstrate a caring attitude and treat all patients with dignity and respect, ensuring that no patient is the subject of any form of abuse.
Work with service users to promote independence, maximising daily living skills.
Participate in the escorting of patients as per the unit procedures.
Working within policies, protocols, and clinical procedures of the Trust.
Ensure accurate record keeping in accordance with these policies and correct countersigning, where required.
Participate regularly in clinical and managerial supervision sessions and performance reviews. And attend in-service training/refresher days.
Work flexibly to meet the needs of service delivery.
Working for our organisation
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re proud of this!
We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.
This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Detailed job description and main responsibilities
Please see the attached job description and person specification for further details regarding the role.
Person specification
Qualifications
Essential criteria
- Care Certificate or willingness to work towards resourced by LPFT
- NVQ Level 3 in Care or equivalent.
- NVQ Level 2 in Care or equivalent.
Desirable criteria
- Certificate in Community Mental Health
- ECDL
Special Requirement
Essential criteria
- Ability to travel around the county without the use of public transport (only required for some community based posts)
Experience
Essential criteria
- Previous relevant experience working with people with mental health problems at a HCSW grade or equivalent within a health and social care setting.
Desirable criteria
- Voluntary or working capacity with mental health service or equivalent
- Experience of working with service users with mental health issues
Skills
Essential criteria
- A patient and empathic approach.
- Effective communication with service users, other members of the team and outside agenies.
- Ability to take and maintain clear and accurate clinical note keeping
- Skills related to Physical healthcare intervations such as urine analysis, phlebotomy,TPR and BP etc, recording findings and informing supervising nurse of results.
- Quick decision-making skills – a calm approach and have the ability to liaise and consult with other colleagues if required.
- De-escalation Skills and the ability to work with agitated service users to effectively and appropriately calm them down.
- Planning and organisation skills.
Desirable criteria
- Immediate life support
- Venepuncture
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Tom Lyte
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01522 500 690
If you have problems applying, contact
- Address
-
Welton House
Lime Kiln Way
Lincoln
LN2 4WH
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