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Job summary

Main area
Discharge Team
Grade
NHS AfC: Band 7
Contract
Permanent: Shift work includes some weekends
Hours
Full time - 37.5 hours per week (7 day service)
Job ref
391-RFL-7408951
Employer
Royal Free London NHS Foundation Trust
Employer type
NHS
Site
Barnet Hospital
Town
Barnet
Salary
£53,751 - £60,651 per annum inclusive of HCAS
Salary period
Yearly
Closing
13/10/2025 08:00

Employer heading

NHS

Band 7 Senior Complex Discharge Navigator

NHS AfC: Band 7

Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community.  This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Click here to view our video Welcome to the Royal Free


 

Job overview

A position has become vacant in the Complex Discharge team at Barnet hospital for a Senior Complex Discharge Navigator. This is an opportunity to work with a dynamic specialist team at a senior level,

 We are looking for an experienced, self-motivated, and passionate person to join our team . The post holder’s main responsibilities would be to provide oversight,  management and support of complex discharges, working with the local Transfer of care hub and wider integrated services  as part of the complex  discharge team.

The post holder will also hold their own case load of the most complex cases, such cases would include patients with no recourse to public funds, homelessness, placements for patients with complex needs and patients who require the application of the Patient Choice Policy.

 As the Senior complex Discharge navigator, the post holder will deputise for the Matron for Discharge and share  managerial responsibility of a team of Discharge Coordinators and Patient flow coordinators.   They will also be expected to provide ongoing live information pertaining to discharges.

 

Main duties of the job

Holding a case load of the most complex  patients

Manage and support complex discharges to ensure that patients are discharged to the most appropriate setting in a timely manner

Deputise for the Matron for Discharge  and ensure that all monitoring, reporting and escalating is provided both internally and externally to ensure all parties are aware of the position of the hospital. They will also be expected to provide live information pertaining to Non Criteria to reside patients and current delays.

To provide specialist discharge advice to multi professional teams, patients, and their advocates.

To escalate barriers to discharge both internally and externally

.

Working for our organisation

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Detailed job description and main responsibilities

For more information on working at The Royal Free London please see the attached Job description and person specification. 

Person specification

Royal Free World Class Values

Essential criteria
  • Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential criteria
  • Registered Healthcare Professional
  • Evidence of Continuous Professional Development

Experience

Essential criteria
  • Experience of working in an acute setting
  • Recent experience of complex discharge planning
  • Demonstrate an understanding of the needs of adults with complex physical and/or cognitive ability and their carers,
  • Knowledge of relevant national guidelines and legislation around Discharge Planning and Pathways.
  • Understanding of the revised frame work in NHS Continuing Health Care/NHS Funded Care
  • Experience of dealing with external partners
  • Experience of multidisciplinary working
  • Teaching experience
  • Understanding of primary and community services

Skills and aptitudes

Essential criteria
  • To be able to demonstrate complex assessment skills.
  • Ability to develop and maintain excellent communication with others at all levels.
  • Ability to organize own workload with minimal supervision.
  • Able to manage staff and empower them.
  • Able to provide up to date information with minimal delay
Desirable criteria
  • Ability to undertake audit.

Personal Qualities & attributes

Essential criteria
  • To be flexible and adaptable
  • Ability to work under pressure and achieve tight deadlines in a complex/changing environment.
  • To provide support and understanding to staff within a very challenged work environment.

Employer certification / accreditation badges

Nursing TimesApprenticeships logoNo smoking policyPositive about disabled peopleDisability confident employerTimewise PartnerCare Quality Commission - Requires improvementEnei MemberArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Tamsin Goffee
Job title
Matron for Discharge
Email address
[email protected]
Telephone number
02082165353
Additional information

Please contact Tamsin Goffee if you would like to arrange a visit to the Discharge Team.

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