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Crynodeb o'r swydd

Prif leoliad
Medicine & Urgent Care
Gradd
NHS AfC: Band 3
Contract
Parhaol: Monday - Friday - 8am - 4pm - Maybe required to work weekends as per contract
Oriau
Llawnamser - 37.5 awr yr wythnos (Monday - Friday - 8am - 4pm - Maybe required to work weekends as per contract)
Cyfeirnod y swydd
391-RFL-7405010
Cyflogwr
Royal Free London NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Barnet Hospital
Tref
Barnet
Cyflog
£29,651 - £31,312 Per annum inclusive of HCAS
Cyfnod cyflog
Yn flynyddol
Yn cau
10/10/2025 23:59

Teitl cyflogwr

NHS

Band 3 Ward Administrator

NHS AfC: Band 3

Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community.  This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Click here to view our video Welcome to the Royal Free


 

Trosolwg o'r swydd

Barnet Hospital

37.5 Hours per week (7.5-hour shifts, Monday to Friday – you may be required to work some weekends/Bank Holiday - working within a rota)

We are looking for someone to work as a ward administrator, within a busy clinical area at Barnet Hospital. You would be responsible for providing a front-line reception service to the ward by delivering a high standard of customer care to a wide range of client groups including: the ward’s multi-disciplinary team, patients, relatives and their carers.

The post-holder must play a proactive role in collecting, verifying, and recording a high standard of patient demographic and treatment data.  

The post holder would need to ensure that all patient admissions, discharges, and attendances are recorded accurately.  

The successful candidate us required to be able to demonstrate the Trust values, the responsibilities of the job description and person specification.  In particular you should have proven experience of working in a public/patient facing role and have clear and concise verbal and written communication skills.  The successful candidate would also need to have the ability to use their own initiative and be able to problem solve, in a clinical environment.   

Prif ddyletswyddau'r swydd

To provide a front of house reception service for patients or relatives arriving on the ward/unit, welcoming all visitors and directing as appropriate.  

Answering telephones, ensuring the bed boards are up to date, transport bookings, to provide weekly and monthly ward activity figures, to provide a confidential and high standard  general administrative support to the ward/unit, to ensure that all patient admissions, discharges and attendances are recorded accurately on Cerner or the relevant electronic system in real time, to sort out incoming/outgoing post and distribute or act as necessary and any other ward administrative responsibilities.  

Gweithio i'n sefydliad

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow  link https://www.royalfreelondonjobs.co.uk

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Please see attached Job Description for more information about this role and working at royal free London NHS foundation Trust

Person specification

Royal Free World Class Values

Essential criteria

  • Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential criteria

  • Educated to NVQ Level 3 or equivalent experience

Experience

Essential criteria

  • Previous work experience in a healthcare setting
  • Experience of working in a public/patient facing role

Desirable Criteria

  • Experience of working with Cerner, or similar electronic Patient Administration Systems

Skills and Aptitudes

Essential criteria

·        Clear and concise verbal and written communication skills

·        Ability to use initiative and problem solve, in a busy clinical environment

·        Typing and data entry skills

·        Good level of computer literacy skills in Microsoft Word, Excel and databases

·        Flexible and adaptable to the changing needs of the service

·        Ability to work within a multidisciplinary team

·        Time management and organisational skills

·        Sympathetic attitude to patients and relatives, who may be extremely distressed or anxious

 

Personal Qualities & attributes

Essential criteria

·        Excellent interpersonal skills with the ability to relate to people at all levels

·       The ability to manage conflict and identify where escalation to senior staff is necessary

Manyleb y person

Royal Free World Class Values

Meini prawf hanfodol
  • • Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Meini prawf hanfodol
  • • Educated to NVQ Level 3 or equivalent experience

Experience

Meini prawf hanfodol
  • • Previous work experience in a healthcare setting
  • • Experience of working in a public/patient facing role
Meini prawf dymunol
  • • Experience of working with Cerner, or similar electronic Patient Administration Systems

Skills and Aptitudes

Meini prawf hanfodol
  • • Clear and concise verbal and written communication skills
  • • Ability to use initiative and problem solve, in a busy clinical environment
  • • Typing and data entry skills
  • • Good level of computer literacy skills in Microsoft Word, Excel and databases
  • • Flexible and adaptable to the changing needs of the service
  • • Time management and organisational skills
  • • Sympathetic attitude to patients and relatives, who may be extremely distressed or anxious

Personal Qualities & attributes

Meini prawf hanfodol
  • • Excellent interpersonal skills with the ability to relate to people at all levels
  • • The ability to manage conflict and identify where escalation to senior staff is necessary

Bathodynnau ardystio / achredu cyflogwyr

Nursing TimesApprenticeships logoNo smoking policyPositive about disabled peopleDisability confident employerTimewise PartnerCare Quality Commission - Requires improvementEnei MemberArmed Forces Covenant

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Eleni Shmaysani
Teitl y swydd
Clinical Administration Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
020 8216 4973
Gwybodaeth i gefnogi eich cais

Chiara Galli-Corner

Team Leader

[email protected]

020 8216 4489

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg