Job summary
- Main area
- Administrative
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time
- Job share
- Flexible working
- Job ref
- 395-EA327-25-A
- Employer
- NELFT NHS Foundation Trust
- Employer type
- NHS
- Site
- Phoenix house
- Town
- Basildon
- Salary
- £24,937 - £26,598 per annum plus HCA's
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Administrator - Targeted Lung Cancer
NHS AfC: Band 3
Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for five consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video
Job overview
You will be working within the Lung cancer screening team which is based at Phoenix House, Basildon, Essex.
The working hours will be Monday-Friday 9am-16.30 and will involve agile working as per the service requires.
You will possess excellent administrative skills and good working relationships with colleagues. You will be an excellent communicator and can prioritise your workload ensuring that work is completed in a safe and timely manner.
Main duties of the job
Send out invites letters to potential eligible patients
register/discharge patients via systemone
make/amend follow up appointments
Answer general enquires and divert calls
send out SMS messages as and when required
Complete End of Day work book from CT scanner
Working for our organisation
Our Values 2025 - 2030
Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT.
They are:
- We are kind.
- We are respectful.
- We work together with our communities.
These three values help us to strive to provide the best care by the best people.
Probationary Period
This post will be subject to a probationary period.
High Cost Area Supplement - Outer London
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,313 to a maximum of £5,436 p.a. pro rata for part time).
High Cost Area Supplement - Fringe
This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (with a minimum of £1,192 to a maximum of £2,011 p.a. pro rata for part time).
Detailed job description and main responsibilities
- Communicate effectively with a range of people, on the telephone, promptly and in a professional and courteous manner whilst recognising barriers to communication.
- Respond to enquiries, and take appropriate action on behalf of the service, either by telephone, or correspondence within agreed time limits.
- Ensure workload is managed and prioritised appropriately
- Establish and maintain electronic filing systems.
- Knowledge of system one, excel, word
- You will be expected to Triage high risk Lung cancer patients to ensure they meet the basic criteria
- Work closely with the acute hospital
- Send out invite letters, make and amend appointments, follow up DNA’S
- Be able to follow processes and procedures as part of the National programme
- Register and Discharge patients on the programme
- Complete general administrative duties as per the National guidelines and local processes
- Cancel CT requests
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included to ensure fairness and consistency within our Trust.
Use of AI
Please see attached document regarding acceptable use of AI during the recruitment process.
Person specification
Working in busy NHS enviorment
Essential criteria
- at least 2 years experience
Experience of microsoft packages
Desirable criteria
- having used Microsoft packages
Experince systemone/RIO
Essential criteria
- At least 2years
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
If you require any additional support during the application process please contact [email protected]. We are happy to make reasonable adjustments to support you throughout the recruitment journey.
Documents to download
Further details / informal visits contact
- Name
- Martine Naylor
- Job title
- Clinical lead
- Email address
- [email protected]
- Telephone number
- 07720343874
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