Job summary
- Main area
- Adult Mental Health
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (In future may be expected to work Saturday mornings for SUN groups on a rota basis)
- Job ref
- 334-CLI-7205340
- Employer
- South London and Maudsley NHS Foundation Trust
- Employer type
- NHS
- Site
- Croydon Personality Disorder Service
- Town
- Beckenham
- Salary
- £34,521 - £41,956 per annum Incl. of outer HCAs
- Salary period
- Yearly
- Closing
- 10/06/2025 23:59
Employer heading

Mental Health & Wellbeing Practitioner
NHS AfC: Band 5
South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.
As a Trust we are happy to talk flexible working.
Job overview
We are looking for highly motivated individuals to join our adult mental health services. The post would be suitable for qualified Mental Health and Wellbeing Practitioners. This is an exciting new development for this role created by NHS England to support the transformation of adult mental health care. You will contribute to ensuring adults with personality disorder receive trauma informed care and evidence based psychological treatment. You will work alongside service users, families, carers and multi-disciplinary team members to co-ordinate care, supporting collaborative decision-making about care and treatment.
Main duties of the job
You will be expected to work under supervision as part of an experienced multidisciplinary team supporting adults with personality disorder to receive the right psychological care and treatment. You will need to have flexibility and adaptability and a passion for working with adults with personality disorder, across the MDT and employing wellbeing-focused psychologically informed interventions for serious mental health problems for adults individually and in groups, as well as supporting their families and carers.
You will deliver a set of wellbeing-focused psychologically-informed interventions, aligned to cognitive-behavioural and mentalization based treatment principles, based on the best evidence available, that address problems often experienced by people with personality disorder.
You will work under close case management supervision from a suitably qualified professional to provide high quality collaborative care planning as a member of the multi-disciplinary team.
You will work under close clinical skills supervision from an HCPC registered clinical or counselling psychologist or BABCP accredited cognitive behavioural therapist or other suitably qualified psychological professional to provide specified psychologically-informed wellbeing-focused interventions.
Working for our organisation
The Trust: The South London and Maudsley (SLaM) NHS Foundation Trust is part of King’s Health Partners Academic Health Sciences Centre (AHSC) and committed to innovation, effective interventions and improved service user outcomes. It provides mental health services to the people of Lambeth, Southwark, Lewisham and Croydon, and some more specialist services to people from across the UK.
At South London and Maudsley NHS Foundation Trust, we believe in providing excellent care which is delivered with pride and compassion. Everything we do is to improve the lives of the people and communities we serve and to promote mental health and wellbeing for all.
Detailed job description and main responsibilities
Detailed job description and main responsibilities
KR 1 Clinical and Client Care
· Carry out relevant risk assessments and risk management with the multi-disciplinary team
· Engage calmly and with sensitivity and empathy to support service users in highly distressing or emotional circumstances.
· Engage with and gather information from service users, relatives and patient records.
· To work in collaboration with the individual service user and their family and carers as appropriate to develop care plans that are focused on strengths and are outcome based.
· To attend multi-disciplinary reviews and act as a care co-ordinator, for a caseload of service users in order to support and monitor progress during the course of multi-disciplinary psychological treatment.
· To deliver specified wellbeing-focused psychologically-informed interventions, in line with best available evidence, under close supervision from a clinical psychologist or CBT therapist including:
o Behavioural activation and graded exposure
o Teaching problem-solving skills
o Improving sleep
o Recognising and managing emotions
o Guided self-help for bulimia and binge-eating
o Building confidence
o Medication support
· To be responsive to service users’ needs and choices; and uphold their right to be treated with dignity and respect.
· To include carers and families in line with the service user’s wishes.
· To liaise with other health and care providers, including third sector agencies and primary care, to ensure continuity of care for service users.
· To communicate information concerning the assessment, formulation and care plans of service users in a skilled and sensitive manner in order to promote effective multi-disciplinary working and therapeutic outcomes for clients.
KR 2 Responsibilities for team or service clinical functioning
· To form professional relationships with service users and communicate with them in a way that respects their views, autonomy and culture.
· To monitor and record progression, highlight concerns and report any perceived changes in service users’ wellbeing to the team
· To demonstrate effective communication skills in discussing highly sensitive and complex information appropriately with people whose understanding may be temporarily or permanently impaired.
· To provide relevant information, written and oral, for records and reviews relating to service users’ progress under supervision from a suitably qualified member of the team.
· Provide highly effective written communications as required for service users and other health and care professionals
· Participate in clinical governance and quality improvement programs as directed by the line manager
KR 3 Care or management of resources
· To maintain and order stock and advise on resources necessary to carry out the job, including the responsible management of petty cash if required.
· To be responsible for the care and cleaning of any equipment and materials used
KR 4 Management and supervision
· Report regularly and in detail to the clinical skills supervisor and case management supervisor.
· Make good use of clinical skills and case management supervision to discuss casework, make plans for action, reflect on and implement best practice in care planning and interventions.
KR 6 Teaching and Training
· To participate in the induction, training and education of students and other staff in this setting.
· To participate in the dissemination and sharing of information and skills with staff, students and volunteers.
KR 7 Record-keeping and Information Governance
· To ensure that up to date clinical records are maintained in accordance with professional and Trust standards
KR 8 Research and development
· As part of a team, incorporate up-to-date evidence-based methods into the intervention programme as directed by the clinical skills supervisor
· To participate in complex audit and research projects as applicable
KR 9 Maintaining professional standards and continuing professional development
· To adhere to the employer’s expectations of professional behaviour and all relevant policies and procedures.
· To respect the individuality, values, cultural and religious diversity of clients and contribute to the provision of a service sensitive to these needs and that actively addresses inequity of access and outcome across protected characteristics.
· To complete and stay up to date with all statutory and mandatory training.
· Attend and fulfil all of the requirements of the training element of the post, including practical, academic and practice-based assessments
· To undertake training as necessary in line with the development of the post and as agreed with line manager.
KR10 General
· To exercise good personal time management, punctuality and consistent, reliable attendance.
· To contribute to a healthy and safe working environment by adhering to health and safety regulations and the employer’s policies.
· To travel as appropriate and across the Trust as required for example for meetings, home visits, community liaison.
· To be aware of risk relating to aggressive and challenging behaviour amongst the client group, and follow trust policies relating to its management.
Person specification
Qualifications
Essential criteria
· A graduate certificate (Level 6) or postgraduate certificate (Level 7) delivering the national curriculum for Mental Health and Wellbeing Practitioners (Adult Specialist Mental Health)
Desirable criteria
· Any training relevant to the service user group
Experience
Essential criteria
· Experience of working with people with mental health needs including personality disorder gained through a graduate certificate or postgraduate certificate training with significant supervised practice
· Experience running groups/activities
· Experience working as part of a team
· Experience of being supervised
· Experience of analysing and communicating complex information verbally and in writing
Desirable criteria
· Lived experience of mental health issues/difficulties
Knowledge and Skills
Essential criteria
· Able to establish and maintain empathic, supportive relationships with people in significant distress and who have personality disorder, their families and carers
· Able to receive, understand and communicate confidential client information of a sensitive and often complex nature, including discussing care with family members within boundaries of confidentiality
· Able to communicate in a sensitive and reassuring manner, with empathy, and where appropriate reassurance
· Able to make good use of clinical supervision in a group and/or individual format
· Able to assist in assessment and observation activities related to individual’s health and wellbeing, arriving at judgments about how to respond within the care plan
Person specification
Qualifications
Essential criteria
- A graduate certificate (Level 6) or postgraduate certificate (Level 7) delivering the national curriculum for Mental Health and Wellbeing Practitioners (Adult Specialist Mental Health) (A)
Desirable criteria
- Any training relevant to working with personality disorder (A/I)
Experience
Essential criteria
- Experience of working with people with mental health needs gained through a graduate certificate or postgraduate certificate training with significant supervised practice (A/I)
- Experience running groups/activities (A/I)
- Experience working as part of a team (A/I)
- Experience of being supervised (A/I)
- Experience of analysing and communicating complex information verbally and in writing (A/I)
Desirable criteria
- Lived experience of mental health issues/difficulties (A/I)
- Experience of working with patients with personality disorder (A/I)
Knowledge & Skills
Essential criteria
- Able to establish and maintain empathic, supportive relationships with people in significant distress or who are cognitively impaired, their families and carers (A/I)
- Able to receive, understand and communicate confidential client information of a sensitive and often complex nature, including discussing care with family members within boundaries of confidentiality (A/I)
- Able to communicate in a sensitive and reassuring manner, with empathy, and where appropriate reassurance (A/I)
- Commitment to team working and ability to work successfully in a team (A/I)
- Able to make good use of clinical supervision in a group and/or individual format (A/I)
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Simon Shaw
- Job title
- Service Lead
- Email address
- [email protected]
- Telephone number
- 0203 228 8541
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