Job summary
- Main area
- Ward Administrator
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 334-NCL-7268911-TA
- Employer
- South London and Maudsley NHS Foundation Trust
- Employer type
- NHS
- Site
- Gresham 1 ward
- Town
- Beckenham
- Salary
- £29,176 - £30,225 per annum inclusive of HCAS
- Salary period
- Yearly
- Closing
- 07/07/2025 23:59
Employer heading
Ward Administrator / Housekeeper
NHS AfC: Band 3
South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.
As a Trust we are happy to talk flexible working.
Job overview
Gresham 1 is a 20 bed, female ward based at The Bethlem Royal Hospital. As an inpatient mental health ward, we provide assessment, treatment and intensive nursing care for service users who live in the London Borough of Croydon. The South London and Maudsley (SLAM) NHS Trust works closely with other services both inside and outside of SLAM to ensure the best care outcome is achieved for every service user.
In this role, you will be part of an administrative team responsible for providing comprehensive administrative support to the multi-professional team.
Main duties of the job
1) Provide comprehensive administrative support to the multi-professional team with regards to the processing of clinical documentation, managing queries and data entry.
2) To deliver a high standard of customer care representative of the service and the overall Trust’s objectives.
3) Support the collection and updating of specific service-related information and activity to ensure required Key Performance Indicators (KPI) are input in a timely fashion onto required systems.
4) Assist with non-clinical processes which need to be undertaken in order to support clinical teams and the overall service deliver quality patient care.
5) Assist with the induction of new / temporary staff by requesting trust log in / keys / Trust ID's.
6) To work in a flexible and open manner in line with the needs of the service.
7) To participate in any training and developmental needs as required by the Business Manager / Team Manager.
9) Support with housekeeping duties including linen checks, ordering dry goods, logging maintenance issues and completing monthly environmental checks.
10) To ensure that patient information is kept up to date
Working for our organisation
About South London and Maudsley:
SLaM employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services. Currently, provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich.
Detailed job description and main responsibilities
- Monthly environmental checks with ward manager
- Linen stock – weekly
- Dry goods ordering
- Stationary / medical equipment ordering
- Update admission and discharge tracker daily
- Minute take business meetings
- Scanning
- Requesting IT access for new staff
- Discharge patients
- Support with medical notes requests
- Ad hoc admin duties
Person specification
Knowledge/Skills
Essential criteria
- Experience in a responsible administrative / secretarial role
- Proven experience of office systems (including Microsoft Outlook, Word, Excel and PowerPoint)
- Marinating the quality and integrity of data
- Experience in minute taking
- Demonstrate the ability to produce/present documentation at a high standard
Desirable criteria
- NHS in house systems and databases
- Experience of working with mental health patients
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Nina Collins
- Job title
- Admin Lead
- Email address
- [email protected]
- Telephone number
- 07790177175
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