Job vacancy: Crisis Pathway Mental Health Practitioner, East London NHS Foundation Trust, Bedford

Job summary

Main area: Mental Health
Grade: 6
Contract: Permanent
Hours: Full time - 37.5 hours per week (long days and nights)
Job ref: 363-BED7419272

Employer: East London NHS Foundation Trust
Employer type: NHS
Site: Florence Ball House
Town: Bedford
Salary: £38,682 - £46,580 0
Salary period: Yearly
Closing: 21/09/2025 08:00

Crisis Pathway Mental Health Practitioner

6

ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Detailed job description and main responsibilities

For B-111

To support the delivery of a clinically effective service by the provision of clinical expertise in the operation of the NHS 111 Pathways content for patients with mental health needs. Minimize the necessity to attend the emergency services ( Police, ambulance and Accident and Emergency)

2. To undertake telephone triage assessments of mental health and social care needs and to be compassionate and empathetic in meeting the needs of those people, and their carers who contacts the service.

To respond to and assist 111 Health Advisors in the management of all callers with mental health needs situations or relatives requiring the teams support and advice.

4. To develop co-operative and collaborative working between clients, health and social care professionals system and voluntary organizations to deliver the best outcomes for people who call NHS 111 Option 2 with mental health problems, learning disabilities or substance misuse issues.

5. To promote social inclusion, community access and participation through the provision of client care.

To provide proactive and visible clinical presence and as required: operational support to staff within the crisis pathway.

7. To be committed to and take a lead role in activities integral to the Trust’s Quality Improvement System.

8. To promote at all times a positive image of people with mental ill health with other providers and be the positive face of ELFT.

For CRHT

· To work within a multidisciplinary mental health assessment service, assessing referrals from various sources including GPs, CRHTT and the acute admission wards and providing home treatment for patients accepted on to our caseload.

· To be a part of the assessment or the home treatment team within the Crisis Team.

· To provide Gatekeeping and feedback based on the CRHTT criteria.

· To provide comprehensive risk assessments incorporating baseline physical assessments.

· Provide expert advice on the management, treatment interventions and diagnosis of patients experiencing a mental health crisis with the aim of minimising risks, ensuring safe care and promote recovery.

· Provide support to acute hospital wards and facilitate early discharge of patients or support them while on leave and reduce length of stay for patients in hospital.

· To use a range of psycho-social interventions to improve mental health outcomes for patients

· To reduce re-admissions to the acute hospitals by facilitating client education and service user led recovery and independence as well as longer term support.

· To provide seamless care from the GP or ward to community for those patients under our service.

· To act on a regular basis as a shift co-ordinator assigning colleagues work for the day.

· Be aware of and adhere to our lone worker policy.

· When required supervise and facilitate the administration of medication.

· Participate in the multi-disciplinary team meetings as well as team and business meetings.

· To promote social inclusion, community access and participation through the provision of client care.

· Where appropriate and with authorisation, act as an advocate for patients and carers.

Person specification

Experience

Essential criteria

Registered Mental Health Nurse/ Social Worker/ Occupational Therapist
Evidence of continual professional development
Crisis Pathway experience
Experience with conducting telephone assessments
Post qualification experience in the field of adult and/or older adult
Extensive and demonstrable experience of assessing, planning, implementing and evaluating programs of care, particularly in an acute care or older adult community setting
Experience of suicide prevention work
Must have a full UK driving license and business insurance on own vehicle

Desirable criteria

CAMHS experience
Older adults experience
Mentorship sign off desired
AMHP

Knowldge and Skills

Essential criteria

Demonstrate a thorough knowledge, expertise and practical experience of a full range of therapeutic nursing skills and approaches to people with mental health problems aged 18 years and above
o Demonstrate a thorough knowledge, understanding and practical experience of risk assessment and risk management
o Demonstrate excellent problem solving and conflict resolution skills
o Demonstrate an ability to make balanced clinical judgments and decisions
o Demonstrate excellent interpersonal skills

Desirable criteria

o Demonstrate an awareness and understanding of child and adult protection issues

Making Things Better

Quality Improvement is a key part of our work to improve our services and refine how we do things. We have a global reputation for our quality improvement work and we don’t stand still! So we offer a fantastic opportunity for our staff to learn, lead and contribute towards improving our services.

We launched our Five Year Strategy in April 2018, which identified four main strategic outcomes to improve: population health outcomes, experience of care, staff experience and improve value. This complements the NHS Long Term Strategy and sets out our direction of travel.

Our Community

We provide a wide range of community health and mental health inpatient services to children, young people, adults of working age, and older adults in The City of London, Hackney, Newham, Tower Hamlets, Bedfordshire and Luton. We also provide psychological therapy services to the London Borough of Richmond, and provide Forensic services to the whole of North East London. We provide services in urban and rural settings, sometimes in our inpatient units, but mostly in the community close to where people live. Integrated care is key in making the best use of resources and providing effective care.

Aiming High

We were rated ‘Outstanding’ by the CQC in 2016, were proud to be rated ‘Outstanding’ again in 2018 and continue to be rate 'Outstanding' in 2021.. We were named in the HSJ’s Top 10 best places to work in healthcare and were voted Provider Trust of the Year in 2018.

Staff and Service Users United

We strive to ensure that staff feel valued by the Trust and as they are truly pivotal in delivering better outcomes for our patients and service users. Our aspiration is to help to make ELFT the best place to work. This Trust is clinician-led and provides the highest possible level of clinical expertise throughout its services. We pride ourselves on our service user involvement. A service user will be on your assessment centre and interview panel if you are invited to meet us.

We especially welcome people with lived experience of health difficulties, with insight and understanding of different backgrounds, cultures and lifestyles in our population as we believe that this will equip staff to deliver a high standard of care to our service users and patients.

Diversity

ELFT Is committed to being a diverse organisation and our workforce is reflective of the population and communities we serve. We believe that having colleagues with a range of backgrounds and life experiences enriches and adds value to the outcomes we have set out to achieve. Having partnered and endorsed by organisations who are representative and experts in various areas of equality and diversity, we can ensure we are meeting the pre-set standards all the way from recruitment stage throughout the career journey of our employees by being accessible, having fair inclusive practices and a host of staff networks to support, nurture and celebrate our valued staff in the workplace.

Other reasons to apply

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.

As part of the relocation scheme we presently have, the Trust could support you with offering up to £10,000 for removal and associated expenses. This is subject to change and terms and conditions apply.

What Next?

If you like the sound of ELFT, don’t waste a moment. We sometimes close adverts early if there is a high response, so apply now!

As part of our recruitment process we may be required to share information you provide on the application form with NHS Counter Fraud Authority (NHSCFA) and/or other organisations for the purpose of the prevention, detection, investigation and prosecution of fraud or any other unlawful activity affecting the NHS. We also use third party providers to check and verify your qualifications who may be contacting you on our behalf to verify the same..

If you do not hear from us within four weeks of the closing date, please consider that you have not been shortlisted on this occasion. You must provide professional email addresses for all referees as we will contact them as soon as an offer has been made. Please note we do not request references prior to interviews. All applications made through NHS Jobs account will be processed by TRAC System. Please note that some emails may go to your spam/junk mailbox so make sure you check this regularly.

Find us online at www.elft.nhs.uk | Find us on Facebook | Follow us on @NHS_ELFT

Committed to being an Inclusive Employer

Mindful employer. Being positive about mental health.

Stonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name: Stacey Wimbleton
Job title: Operational Manager
Email address: [email protected]
Telephone number: 07800554859

List jobs with East London NHS Foundation Trust in Nursing and Midwifery or all sectors

Job summary

Employer heading

Crisis Pathway Mental Health Practitioner

6

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Experience

Essential criteria

Desirable criteria

Knowldge and Skills

Essential criteria

Desirable criteria

Employer certification / accreditation badges

Applicant requirements

Documents to download

Further details / informal visits contact

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