Job overview

Work as an effective professional in a multidisciplinary Older Adults Community Mental Health Team. To prioritise and respond to urgent referrals for assessments as required and deliver high quality health and social care within the Care Programme Approach framework and to participate in the duty rota.

Hold care coordinator responsibility for a complex caseload of services users and their carers.

Responsibility for assessing individual care needs and the planning, implementation and evaluation of care plans, in line with Oxleas Foundation Trust CPA policy. 

Provide supervision, mentorship & leadership for support workers and Student Nurses, as appropriate.

Demonstrate understanding and use of clinical supervision to reflect upon and modify own and others practice.

Main duties of the job

The post holder will be expected to coordinate and mange a complex caseload with particular focus on:

 Responsibility for maintaining high standards of professional and clinical practice in all disciplines.

To ensure that all the organisational policies, procedures and guidelines are adhered to as well as contributing to the development of local ones.

The post holder will be expected to ensure the development of services that are comprehensive, flexible and promote a culture of service users and carers’ involvement at every stage of the care pathway.

The post holder is expected to have experience of working in a complex and challenging environment.

 The post holder will be expected to have a particular focus on: 

• Ensure that a culture of effective risk management is present in the team.
• Take a lead on management of complex cases and supporting less experienced staff with the management of such cases.
• Respond to serious untoward incidents as appropriate and support any subsequent investigation.
• Respond to Safeguarding Adult alerts as appropriate.
• Ensure complaints are investigated fully, within the time limits ensuring a proactive approach is standard and in accordance with trust policies.
• Respond to communications regarding team issues.
• Promote and display via personal actions support for the Trust’s key policies on Equality and Diversity and use of the recovery orientated approach for people with longer term problems.

Working for our organisation

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families.  This is strengthened by our new values:

• We’re Kind
• We’re Fair
• We Listen
• We Care