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Job summary

Main area
Infrastructure and Cloud
Grade
NHS AfC: Band 6
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
334-NCL-7793258-MU
Employer
South London and Maudsley NHS Foundation Trust
Employer type
NHS
Site
St Pauls
Town
Bromley
Salary
£44,485 - £52,521 Per Annum inclusive of HCAS
Salary period
Yearly
Closing
09/03/2026 23:59

Employer heading

South London and Maudsley NHS Foundation Trust logo

Junior Infrastructure and Cloud engineer

NHS AfC: Band 6

 

South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.

We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.

We launched our five-year strategy, Aiming High; Changing Lives  in 2021 together with Our Care Improvement System as our quality management system methodology  to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.

The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust. 

Our Values

We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.

As a Trust we are happy to talk flexible working.

Job overview

As an Junior Infrastructure and Cloud engineer you will be responsible for the delivery of day to day services within the Infrastructure team. As part of small multi-disciplined team you will be jointly responsible for the following (but not limited to) technologies Storage, Virtualized platforms, Security and AV services, Domain Services, Proxy, Windows and Linux systems, Containerized platforms, Monitoring services and Public Cloud services (Office 365, Hybrid Email and Azure ARM) and backup services maintaining operational efficiency and above SLA performance. 

 

Career Progression pathways and development opportunities:

We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. In addition, we offer ongoing training and development in Microsoft products, membership to the BCS.

Main duties of the job

SLAM have widely adopted cloud platforms and the role will be to support the develop of native cloud applications or refactor existing legacy systems for cloud using IAAS, SAAS, PAAS and Kubernetes systems. Being a Senior Infrastructure and Cloud technical expert, you must be able to adapt your knowledge to new, emerging and legacy technologies covering as technical reference in the absence of other senior team members to maintain service for customers. A proactive worker thinking outside the box to maintain or reinstate service for customers driving efficiency. 

 

Service Delivery falls within the Digital Services umbrella, which follows the ITIL standard of Service Management, empowering technology and process to ensure the customers have the best possible end result. You will be a senior technical influence in the Technical Services section in improving, maintaining and documenting new and existing Digital services. 

 

Flexible working:

As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 08:00 to 18:00 – you may also be required to work on the out of hours rota, giving you the very best of good work life balance.

Working for our organisation

About Us: 

We are a small dynamic, hardworking team based in the Bromley and Beckenham area.   

About our locations:

St Pauls

St Pauls is located within the Bromley area and is less than 10 minutes from the train stations (Bromley South, Bromley North and Shortlands) It is within walking distance from the beautiful green spaces of Bromley Park and the vibrant high-street that offers great shopping opportunities and with a wide range restaurants.

Maudsley Hospital (headquarters)

Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2) and is within walking distance from the beautiful green spaces of Ruskin park and the vibrant high-street that offers great shopping opportunities and with a wide range restaurants.

Bethlem Royal Hospital

Bethlem Royal Hospital is based in a beautiful setting in over 200 acres of green space in the London Borough of Bromley, South East London. The hospital has easy access to nearby main roads and have offers free parking. The site is within walking distance from of Eden Park and West Wickham overland stations.

Detailed job description and main responsibilities

        Provide Technical Services for Identity Services, Storage, Virtualized platforms, Security and AV services, Domain Services, Proxy, Windows and Linux systems, Containerized platforms, Monitoring services and Public Cloud services ((Office 365, Hybrid Email and Azure ARM) and backup services maintaining operational efficiency and above SLA performance. 

        BAU Administration of the groups platform services for Storage, Virtualized platforms, Security and AV services, Domain Services, Proxy, Windows and Linux systems,

Containerized platforms Monitoring services and Public Cloud services ((Office 365, Hybrid Email and Azure ARM) and backup services maintaining operational efficiency and above SLA performance. 

        Monitor the trusts Infrastructure Services platform to make sure that service levels are met for the customer 

        Infrastructure design and implementation for new services with external support as required. 

        Undertake evaluations of new and emerging technologies and make recommendations regarding their suitability and possible implementation 

        Maintain and document services in accordance with Trust systems 

        Support and mentor team members as required for personal development and knowledge transfer 

        Other activity from time to time as required to support the operation of Infrastructure Service’s 

        Abide to the department and trusts policies and procedures 

 

Communications and Working Relationships

 

The role will require a proactive approach to working relationships and could entail working with any vested partner of South London and Maudsley NHS trust.

Person specification

Qualifications

Essential criteria
  • Education to Degree level or equivalent experience
  • VM Ware VC or equivalent experience
  • Relevant application services accreditations
  • MCSE: Cloud Platform and Infrastructure
Desirable criteria
  • ITIL Foundation Version 3

Experience

Essential criteria
  • Ability to administer and maintain identity services, storage, virtualized platforms, security and AV services, Domain Services, Proxy, Windows and Linux Systems,
  • Containerised platforms Monitoring services and Public Cloud services (office 365, Hybrid Email and Azure ARM) and backup services maintaining operational efficiency and above SLA performance
  • Experience of creating and configuring hardware configurations for server specifications
  • Ability to identify the Root cause of issues
  • Good working knowledge of Microsoft office applications and other common desktop software such as antivirus and productivity suites
  • Experience of designing and administering group policies objects for the forests.
  • Experience of designing and administering group policies objects for the forests.
  • Experience of Storage infrastructure Administration
  • Deployed and manage patch management solutions for Enterprise environment
  • Experience of supporting DEVOPS environments include continuous deployment methods and Kubernetes systems
  • Experience of supporting DEVOPS environments include continuous deployment methods and Kubernetes systems
  • Customer focused with Good verbal communication skills
  • Excellent standard of written English
  • Good time management
  • Ability to work on own initiative and as part of a team to SLA deadlines
  • Ability to plan, agree, schedule, document and implement changes using a structured change control process
  • Ability to follow instructions and work unsupervised
  • Logical, methodical, pro-active and enthusiastic in working practices
  • The ability to translate technical Jargon information for a customers’ to understand
  • The ability to work on occasion longer hours to get the job completed for deadlines.
Desirable criteria
  • Experience of troubleshooting complex technology issues identifying the root cause.
  • Relevant experience of hands on ICT Server administration in an enterprise environment
  • Relevant experience administering and maintaining office 365 and Hybrid Exchange Environments
  • Knowledge of Office 365 and Hybrid exchange platforms
  • Experience in maintaining and supporting Linux server infrastructure
  • Relevant experience administering a complex multi domain active directory environment of around 50k objects and 100+ sites using the relevant tools to assist.
  • Experience in managing and Martian Domain Services such as FSMO roles, DNS, DHCP in an enterprise environment
  • Management of Proxy Services
  • SQL Administration on premise and cloud
  • Administration of backup technologies

Employer certification / accreditation badges

London Healthy workplaceCapital Nurse, LondonNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationImproving working livesMindful employer.  Being positive about mental health.Stonewall Silver 2022Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant Bronze AwardHappy to Talk Flexible WorkingArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Sam Omole
Job title
Infrastructure Manager
Email address
[email protected]
Additional information

Please note that we may  close the advert once we reach 50 applications.

Please also note that  if you are shortlisted you will be required to carry out a practical test as part of the interview process.

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