Job summary
- Main area
- Estates & Facilities
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (8.00am - 16.30pm)
- Job ref
- 334-NCL-7134136-TA
- Employer
- South London and Maudsley NHS Foundation Trust
- Employer type
- NHS
- Site
- The Maudsley Hospital
- Town
- Camberwell
- Salary
- £31,944 - £34,937 per annum inclusive of HCAS
- Salary period
- Yearly
- Closing
- 21/05/2025 23:59
Employer heading
Capital,Estates and Facilities Administrator
NHS AfC: Band 4
South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.
As a Trust we are happy to talk flexible working.
Job overview
The post holder will be part of an administrative team who are responsible for providing a proactive, comprehensive administrative service to a multi-disciplinary team, enabling the team to operate effectively and efficiently. As we are the first point of contact, good communication, organisational and people skills are also required, along with the ability to multi-task in a very busy environment
The post holder will need to be enthusiastic and hardworking and be part of a team providing a Helpdesk Service for SLAM sites and the dispersed Properties.
Main duties of the job
You would need to be able to maintain the daily data inputting for the Helpdesk via Planet FM Systems. The post holder will also have knowledge of Purchasing Database Software, and have an understanding of the Trust SFI’s, Procurement and Purchasing/
You would be expected to be able to operate several different software packages. It will include some technical and assistance in supporting the Annual Contract workload. To include forward planning as well as day to day operational running of Estates functions, supporting and to maintain accurate information and statutory records of Compliance for the SLAM Trust Properties.
Working for our organisation
The South London and Maudsley NHS Foundation Trust is one of the largest Mental Health Trusts in the UK providing a full range of Mental Health Services and Substance Misuse Services to people in South East London and Specialist Mental Health Services to people from across the UK.
Detailed job description and main responsibilities
To act as part of the CEF Team, being the first point of contact. Being able to assist Clients, Contractors, Suppliers and members of the public in a helpful and diplomatic manner to be able to screen and re-route calls as required. Providing a proficient administrative support to the CEF Teams. This is to include preparing correspondence, proof reading documents, photocopying and filling scanning, distribution of post.
To deliver a high standard of customer care that is representative of the service and the overall trust’s objectives
Establish good working relationships with customers and attend to enquiries in a timely, courteous and professional manner. Promote the department as an efficient and effective support service by providing prompt advice and guidance to staff at all levels.
Provide advice and support to Trust personnel (including Senior Managers, Supplies colleagues) with regard to Statutory Compliance.
Person specification
Education and Qualifications
Essential criteria
- • Good general standard of education to NVQ Level 3
- • Good Standard of General Education including English and Maths
- • NEC Training or equivalent experience
Desirable criteria
- • Willingness to learn existing and new computer software packages.
Experience
Essential criteria
- • Experience in preparation of spread sheet and database systems and providing reports and data
- • Experienced in using numerous IT systems, Planet/Excel/Micad
- • Act within SFI’s and relevant Trust Policies and Procedures.
- • Experience in supporting contract Managers to include attendance at technical meetings.
Desirable criteria
- • Knowledge & experience of working within a mental health or healthcare environment
Skills and Knowledge
Essential criteria
- • Ability to interpret and follow written instruction
- • Effective Time Management Skills
- • Conference or Event Organising
Desirable criteria
- • Ability to use own initiative and plan workload to avoid backlog
- • Ability to write basic reports/letter and specification
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Deborah Williams
- Job title
- Capital, Estates and Facilities Business Manager
- Email address
- [email protected]
- Telephone number
- 07969587032
List jobs with South London and Maudsley NHS Foundation Trust in Administrative Services or all sectors