Job summary
- Main area
- Renal
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Nights. Days, Weekend, Holidays)
- Job ref
- 343-7965431-AT-CH
- Employer
- Epsom and St Helier University Hospitals NHS Trust
- Employer type
- NHS
- Site
- St Helier Hospital
- Town
- Carshalton
- Salary
- £30,630 - £32,346 per annum
- Salary period
- Yearly
- Closing
- 29/07/2026 23:59
Employer heading
Healthcare Support Worker
Band 3
At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.
Job overview
1. Job Purpose
1.1 Working under the supervision of the qualified nursing staff, the HCSW will participate and support the members of the multi-disciplinary team in delivering high quality patient care.
1.2 Assist with the induction, supervision, and training of Band 2 HCSWs
1.3 Band 3 HCSWs will be expected to carry out specific skills depending upon the requirements of the clinical area.
Main duties of the job
3 General
3.1 To have responsibility for the health, safety and welfare of self and others, and to comply at all times with the requirements of the Health & Safety regulations.
3.2 To promote equal opportunities for staff and clients in accordance with St George’s Healthcare NHS Trust policies. To ensure that no person receives less favourable treatment than another does on the grounds of sex, marital status, race, religion, creed, colour, nationality, ethnic or national or sexual orientation.
3.3 To comply with the Trust’s No Smoking Policy
3.4 To be clean, tidy, and smart in appearance by wearing the correct uniform at all times as per Trust policy.
3.5 To perform any duties as may be required from time to time that are consistent with the responsibilities of the role and the needs of the service. .
3.6 To work at all times within the policies and procedures of St George’s Healthcare NHS Trust.
3.7 To be familiar with the Patient Administration System (PAS) and Electronic Patient Record (EPR) and any other computerized system integral to the running of the ward or clinical area.
3.8 To report all accidents, incidents, and complaints as per Trust policy and to participate in their investigation and management.
3.9 To attend annual mandatory training in:
3.9.1 basic life support
3.9.2 fire
3.9.3 manual handling.
Working for our organisation
St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Detailed job description and main responsibilities
Refer to JD
Clinical skills (e.g. phlebotomy etc.)
Evidence of effective interpersonal skills
Evidence of good organisational skills
Self-motivated to work under minimal supervision
Ability to work as part of a team
Good communication skills, written and verbal.
Patience and understanding of patient’s needs.
Ability to remain calm and demonstrate tact and diplomacy whilst under pressure.
Evidence of commitment to customer care initiatives
Awareness of the importance of patient confidentiality
Literacy and numeracy skills Awareness of health and safety at work (e.g. Manual Handling skills, Infection Control measures)
Ability to use own initiative.
Able to work under pressure.
Person specification
Education
Essential criteria
- Has Care Certificate
Desirable criteria
- Working towards Care Certificate
Experience
Essential criteria
- Experience of working healthcare settings for a duration long enough to have obtained relevant competencies for a Band 3 position. Computer literate
Desirable criteria
- Previous NHS experience
Skills
Essential criteria
- Clinical skills (i.e phlebotomy, good interpersonal and organisational skills, self-motivated
Desirable criteria
- flexibility, working towards clinical skills
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Jade Bajar
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 02082962639
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