Job overview

The Royal Marsden Hospital is one of Europe’s largest Oncology centres and was the world’s first hospital dedicated to cancer research, diagnosis, treatment and education.  This post is based at our Cavendish Square site where we see both private care and NHS patients.  There are also sites in Chelsea and Sutton. 

We are currently inviting applications from enthusiastic individuals to join the radiology team at our Cavendish Square site in Central London. 
We are looking for an enthusiastic, motivated and experienced imaging or healthcare assistant to join our dedicated team.  We are particularly interested in applications from a radiology assistant or HCA with radiology and/or outpatient experience.
The radiology unit provides a variety of radiology procedures within the different modalities, including breast radiology services.  We provide opportunities for professional and personal development.

Key skills required:      

•    Evidence of effective interpersonal skills with particular ability to liaise with multidisciplinary team members.
•    Experience of working in a pressurised environment.
•    Experience of working in a relevant care environment, eg. within a hospital in a radiology or outpatient department.

The successful candidate should be a highly motivated individual with good communication skills.  The successful candidate should be punctual, presentable and courteous at all times and be able to remain calm under pressure.

Main duties of the job

The post holder will be expected to be flexible in their approach.

The post holder will work as a member of the multi-disciplinary team in the provision of an efficient and effective diagnostic imaging service.  

The department assistant will be responsible for assisting in the timely, efficient and courteous provision of the diagnostic imaging service. This will include:
•    Communicating appointment details to patients both by phone and in writing.
•    Ensuring that all patients are appropriately prepared and ready for imaging at the required time.
•    Assisting radiographers and Radiologists in the performance of Diagnostic Imaging examination and procedures.
•    Provision of appropriate patient care.

The post-holder will be required to work closely with a team of highly skilled professionals to facilitate the smooth running of the department.  Key working relationships in the department will be with the imaging, medical, clerical and nursing staff. In addition, there will be contact with Consultants and their secretaries throughout the trust and other health services.

The post holder will assist patients navigating the Cavendish Square site.

The post holder will also provide cover for the reception desk as needed and will be required to handle enquiries from patients, their carers and trust and non-trust staff in person or by telephone/post.

The post holder will have contact with adult patients, including contact with the terminally ill. 

Working for our organisation

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.