Job vacancy: Compliance and Performance Manager, The Royal Marsden NHS Foundation Trust, Chelsea

Job summary

Main area: Administration
Grade: NHS AfC: Band 8a
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 282-E946

Employer: The Royal Marsden NHS Foundation Trust
Employer type: NHS
Site: Royal Marsden Chelsea
Town: Chelsea
Salary: £64,156 - £71,148 per annum inc HCAS
Salary period: Yearly
Closing: 13/11/2025 23:59

Compliance and Performance Manager

NHS AfC: Band 8a

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

2.1 The post holder will be required to provide and receive highly complex engineering information, relating to engineering maintenance services, and review maintenance contract performance, project technical information and Operation and Maintenance documentation and communicate this information to relevant levels including Executive and senior management levels.
2.2 Responsible for the management of the Business and Digital Asset Teams.
2.3 Audit/review Estates evidence and evidence-based management systems to assure compliance with relevant standards i.e., BSEN, CQC, HTM, HBN, QMS ISO 9001.
2.4 Develop, maintain and manage a database of Compliance Information for all Estate Statutory Compliance and HTM-governed services.
2.5 Manage and monitor Estates compliance with NHS HTM’s including adequacy of appointed persons and maintain necessary training and certification records.

Person specification

Education/Qualifications

Essential criteria

Professional knowledge to Degree in an engineering discipline (electrical, mechanical, building services etc) or equivalent PLUS Specialist, management knowledge acquired through training and experience to equivalent Masters level.

Desirable criteria

Professional Qualification/ Membership of an appropriate professional institution.

Experience

Essential criteria

Knowledge across a range of areas including Engineering and Building Compliance Disciplines underpinned with theoretical knowledge and practical experience.
Significant proven management experience
Proven track record of managing a variety of diverse services within an Estates Environment.
Experience of developing operating procedures, process mapping, maintenance service demand and capacity assessments and auditing techniques to drive continuous improvement
Experience of operational Estates contract management and performance review
Experience of Risk management and compliance Systems.
Extensive experience of working with highly complex facts requiring analysis, interpretation and comparison of range of options and evidential explanations and recommendations across a wide range of estates matters from detailed budget performance to compliance reporting taking into account legislation, H&S, conflicting demands, professional and technical expert advice
Experience of CAFM systems
Experience of the Estates Return Information Collection (ERIC).
Experience of undertaking the Premises Assurance Model (PAM).
Experience of working effectively on a wide range of issues in a rapidly changing environment.

Desirable criteria

Estates Services experience in the NHS

Skills Abilities/knowledge

Essential criteria

Knowledge of associated legislation. Quality assurance and value for money. Sound knowledge of Financial Management.
Develops long term estates operational strategies and plans for Hard Fm services to meet the organisations needs for critical services.
Communicates highly complex or highly sensitive information both written and verbal relating to complex estates compliance & estates service performance.
Analysis of highly complex Estates issues taking into account technical memorandums, legislation and health and safety guidance performance of Hard FM (estates) services in relation to Estates operational issues.
Analysis of performance targets (KPI’s) and strategic objectives.
Well-developed influencing skills, with the ability to motivate and build a resilient Estates business support teams and gain consensus at all levels within the organisation.
Able to lead, manage, motivate and develop staff
Development of policies and operating procedures for the Hard FM (estates) services and contributes to and ensures compliance with national and corporate policies e.g. CQC standards.
Proven skills for the investigation, on-going improvement and proactive monitoring & reporting of estates services and estate condition.
Ability to undertake R&D activity into root causes of estates non-compliance (condition surveys), financial performance against business plans and identify explanations and plans to increase compliance & performance
Competent user of related software and toolkits for operational and senior management performance reporting (SBS & Cognos, PAM compliance, Model Hospital, ERIC, Datix, CAFM).
Evidence of effective interpersonal skills with particular ability to liaise with multidisciplinary team members
Regularly uses Microsoft Office software to create reports and develop performance management reporting templates (using spreadsheets/databases) in order to inform senior management.
Use of engineering test and measurement tools (Micromanometer, Medical Gas Test kit, Power analyser), uses and edits computerised technical drawings (CAFM/Computer Aided Design – CAD)

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.