Job vacancy: Senior ER Advisor, The Royal Marsden NHS Foundation Trust, Chelsea

Job summary

Main area: Administrative
Grade: NHS AfC: Band 6
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 282-OD1065

Employer: The Royal Marsden NHS Foundation Trust
Employer type: NHS
Site: The Royal Marsden Hospital Chelsea
Town: Chelsea
Salary: £46,419 - £55,046 per annum
Salary period: Yearly
Closing: 17/12/2025 23:59

Senior ER Advisor

NHS AfC: Band 6

Detailed job description and main responsibilities

For further information please refer to the Job Description and Person Specification

To play a lead role in providing professional advice and support to managers on the interpretation and application of Trust People Management policies and procedures, terms and conditions and contractual issues ensuring timeliness, fairness, and consistency.

To actively advise, coach and assist managers when dealing with issues under the Trust’s People Management policies and procedures e.g. Disciplinary, Grievance, Sickness, Performance, Dignity at Work, Flexible Working, Maternity/Paternity/Adoption and Organisational Change. This will include providing support with investigations, coaching managers through the process and development of reports of findings, attending formal ER meetings/hearings and appeals where necessary to advise on policy, good HR practice and employment law.

To ensure all ER casework is logged and tracked on the ER Tracker system, and that casework is progressed in line with relevant HROD KPI’s/SLA’s.

To support managers to proactively manage sickness absence by reviewing monthly absence reports and identifying cases that have triggered and require appropriate action and interventions.

Person specification

Education/Qualifications

Essential criteria

Associate CIPD membership and CIPD level 5 Intermediate qualification, or CIPD level 3 Foundation qualification plus degree or equivalent level of experience and training
Evidence of Continuing Professional Development

Experience

Essential criteria

Proven experience of Employee Relations covering a diverse range of ER casework including investigation of complex cases, hearings and appeals.
Experience of interpreting and applying HR policies and procedures across the breadth of ER work, and reviewing and making recommendations for changes to policy and procedures to be legally compliant and to support business needs.
Experience of supporting change management

Desirable criteria

Knowledge and experience of dealing with medical ER issues under ‘Maintaining High Professional Standards’ (MHPS), and of medical terms and conditions of employment.
Experience of working in a unionised environment and dealing with representatives at a local and regional level
Experience of Employment Tribunal cases

Skills Abilities/knowledge

Essential criteria

Excellent level of specialist knowledge of current employment law and ER practice.
Ability to analyse and assess data for causes, patterns and trends.
Ability to effectively communicate complex information verbally and in writing to staff and managers at all levels in a clear, accurate and concise way. This will include giving evidence at hearings, preparation of papers/reports, presentations, training etc.
Ability to analyse and assess data for causes, patterns and trends.
IT skills (Microsoft office)

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.