Job summary
- Main area
- A&C
- Grade
- Band 8d
- Contract
- Bank: 8 months
- Hours
- Full time - 37.5 hours per week (On site and occasional out of hours)
- Job ref
- MF7313277
- Employer
- Croydon Health Services NHS Trust
- Employer type
- NHS
- Site
- Croydon University Hospital
- Town
- Croydon
- Salary
- £58.11 include WTD
- Salary period
- Hourly
- Closing
- 25/07/2025 23:59
Employer heading

Deputy Director of Facilities (Bank)
Band 8d
Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.
Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.
Join us and be a part of the team that is making Croydon proud. #choosecroydon
Job overview
To provide a clean, comfortable, safe, secure and welcoming environment for patients and staff with a wide range of Facilities Services utilising a diverse workforce. Facilities Services are to be in line with all Government targets and initiatives and mandatory legislation.
Facilities Services including catering, domestic service, laundry and linen, portering, post room, switchboard staff, car parking, customer services, reception, waste management, security, patient and staff transport, community property administration and other minor contracts. To lead on the Trusts sustainability plan.
Main duties of the job
Act as a patient champion for the environment ensuring that all Facilities’ services are designed, developed and delivered with the patient in the context as the customer.
Particularly the postholder will reach out and have oversight of the Estate Team when the Director of Estates and Facilities is either absent or requests support.
The post-holder is responsible to the Director of Estates & Facilities for the quality and delivery of patient services, support staff and the environment for Croydon Health Services NHS Trust. Key objectives:
- Strategic leadership of the Facilities teams;
- Provision of high quality care and act as Patient Environment Advocate;
- Strategic service development for Estates & Facilities Services;
- Effective value for money, cost and efficiency improvements;
- Liaison with staff and patients;
- Provision of a high quality, safe and clean environment;
- Provide professional advice and support to the executives, senior managers, clinical colleagues and This includes interpretation and applications of policy changes, guidance and best practice;
- Effective management of staff accommodation;
- Development and review of Facilities operational risk registers and ownership of facilities incident management. Provide robust risk mitigation strategies and risk assessment mitigation plans.
- Ensure compliance with industry and NHS guidance and legislation
Working for our organisation
Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital.
CUH provides more than 100 specialist services and is home to the borough’s only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team.
Purley War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP surgery.
Our experienced staff take care of people of all ages across the borough of Croydon.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset.
Detailed job description and main responsibilities
As part of the Estates & Facilities Senior Management Team, the post-holder will provide effective management, strategic leadership and direction to the range of Facilities services. Take senior lead on all Facilities operational activity within the department and assist the Director of Estates & Facilities in the development and delivery of strategies for the range of services. Ensure efficient, effective, customer focused services are delivered against agreed targets and within budget. Also, effectively manage contracted out services to ensure they meet agreed standards, provide high quality delivery and value for money against key performance targets. Ensure quality principles and standards are in place to meet the Trust, local and national standards. Work closely with colleagues in the department to ensure the Trust environment is maintained to high standards.
Person specification
Essential
Essential criteria
- EXPERIENCE AND KNOWLEDGE
- SKILLS AND ABILITIES
Desirable
Desirable criteria
- EDUCATION AND QUALIFICATIONS
Documents to download
Further details / informal visits contact
- Name
- Hannah Gilford
- Job title
- PA to Director of Estates and Facilities
- Email address
- [email protected]
- Telephone number
- 02084013382
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