Job overview

Emergency Services Clerk - Band 2

Would you like to join our friendly Emergency Department team? Now is a great time to join the team as our new state of the art Emergency Department and Urgent Treatment Center is open. 

Vacancies have become available for full-time Emergency Services Clerks.

The successful candidates will need to be approachable, with a friendly and professional disposition, that can cope in a busy and sometimes hectic environment. You will need to be able to work days, nights, weekends and Bank Holidays. The current rota pattern is 3 days/night on and 3 days off. This could change due to plans restructuring in the future.

Interview Date:14/15 October 2025

Main duties of the job

To support the emergency team to provide an effective, efficient service to patients that meets national targets for delivery. Follow all patient journeys ensuring that they are seen in a timely manner and escalate any deviations to the Senior Emergency Clerk on duty. 

Working for our organisation

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity. 

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital. 

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.