Job overview

Patient Pathway Team Leader (Band 5)

Croydon University Hospital has an exciting role in POD 11 managing the Diabetes/Endocrinology/Renal services. 

The post holder will oversee the day to day operational management for each of these services.  The POD are a point of contact for all administrative issues relating to patients’ pathway of care. The post holder will work as part of a multi-disciplinary team and will provide expertise in the proactive management of the  Cardiology Rota , ensuring the entire pathway is managed smoothly. 

Interview Date TBC

 

 

Main duties of the job

The Patient Pathway Team Leader will provide senior support and expert knowledge to the team of patient pathway coordinators within the Point of Delivery team (POD), as well as other administrative staff within the POD. The team leader will oversee all administrative and clerical process to enable a high quality, effective, patient focused service to be delivered. The post holder will ensure that standard operating procedures are followed, ensuring achievement of all performance targets. The team leader will be responsible for providing regular updates on performance and the escalation of issues which hinder the delivery of a smooth patient pathway to the Operations Manager.

Working for our organisation

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity. Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes.

Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon. Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that’s making a real difference then a career at Croydon Health Services could be just what you’re looking for.

 

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications.

If you decide to apply for this post, but do not hear back from us within four weeks of the closing date, please assume that you have not been shortlisted on this occasion.

______________________________________________________

 

Disability Advice Line: SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our Confidential Disability Advice Line at:

 Telephone: 02082963786

 Text: 07501066267

Email: [email protected]. 

Our confidential answering service is available after 5pm.

______________________________________________________