Job summary
- Main area
- Admin & Clerical
- Grade
- Band 5
- Contract
- Fixed term: 8 months (End of contract 31/05/2025)
- Hours
- Full time
- Flexible working
- Job ref
- 199-7363291-FM-MT-A
- Employer
- Croydon Health Services NHS Trust
- Employer type
- NHS
- Site
- Croydon University Hospital
- Town
- Croydon
- Salary
- £35,763 - £43,466 pa pro rata incl HCAS (outer)
- Salary period
- Yearly
- Closing
- 09/11/2025 23:59
- Interview date
- 17/11/2025
Employer heading
Business Support Officer
Band 5
Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.
Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.
Join us and be a part of the team that is making Croydon proud. #choosecroydon
Job overview
Business Support Officer
Full Time - Fixed Term 8 Months
The Business Support Officer will work under the supervision and guidance of the Medical Director’s Business Manager to support the delivery of the MD Office portfolio of work. They will be required to be part of the MD office team and provide comprehensive administrative support to a high standard.
The post holder will provide comprehensive and robust administrative and secretarial support for delegated clinical and non-clinical work streams and projects within the Executive Medical Directors portfolio. Responsible for the provision of a comprehensive administrative/secretarial support service including diary and email management, coordination and servicing meetings, taking calls, and passing on accurate messages in a timely manner, and maintaining appropriate information systems as required.
This post is part of a multi-skilled team and the post holder will work supporting the Medical Directorate function, providing administrative cross-cover when required. The post holder will require a high level of competence in Microsoft Office packages, communication and organisational skills.
This post is initially for fixed term with the potential opportunity for permanent placement.
Proposed Interview Date - 17th November 2025
Main duties of the job
Provide administrative and secretarial support for delegated clinical and non-clinical work streams and projects within the Executive Medical Directors portfolio
Establish and accurately maintain information systems.
Support the delivery of Trust wide mortality review and learning from deaths national framework
Working for our organisation
Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital.CUH provides more than 100 specialist services and is home to the borough’s only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team. Purley War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP surgery.
Our experienced staff take care of people of all ages across the borough of Croydon.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset.
Detailed job description and main responsibilities
The post holder will provide comprehensive and robust administrative and secretarial support for delegated clinical and non-clinical work streams and projects within the Executive Medical Directors portfolio. Responsible for the provision of a comprehensive administrative/secretarial support service including diary and email management, coordination and servicing meetings, taking calls, and passing on accurate messages in a timely manner, and maintaining appropriate information systems as required.
Person specification
Education
Essential criteria
- Degree or equivalent Experience
Desirable criteria
- Evidence of continuous professional development
Skills and Experience
Essential criteria
- Evidence of working with data to analyse patterns or trends
- Proven experience of reports, presentations, letters and other documents to a very high standard
- Use of a range of IT applications to create reports & maintain project information systems
- Proficient in the use of software packages such as Microsoft Office, i.e. Word, Excel. PowerPoint, Outlook
Desirable criteria
- Previous experience of working in the NHS
- Understanding of the healthcare environment in both acute and community settings
Communication & Relationship Skills
Essential criteria
- Commitment to partnership working to achieve key targets
- Ability to respect and maintain confidentially and follow policies and procedures
- Flexible and pragmatic approach to problems
- To be a flexible team player
- Ability to communicate effectively with staff and managers at all levels throughout the organisation
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Suji Somar
- Job title
- Business Manager
- Email address
- [email protected]
- Telephone number
- 0208 4013677
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