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Crynodeb o'r swydd

Prif leoliad
Administration
Gradd
Band 2
Contract
Parhaol: Working 2 days Mondays and Tuesdays 16 hrs per week - 8.30 to 5pm Mon & Tues
Oriau
Rhan-amser - 16 awr yr wythnos (Working 2 days Mondays and Tuesdays 16 hrs per week - 8.30 to 5pm Mon & Tues)
Cyfeirnod y swydd
199-8079479-NA
Cyflogwr
Croydon Health Services NHS Trust
Math o gyflogwr
NHS
Gwefan
Shirley Clinic
Tref
Croydon
Cyflog
£30,142 per annum (pro rata) Incl of HCAS (Outer)
Cyfnod cyflog
Yn flynyddol
Yn cau
31/08/2026 23:59
Dyddiad y cyfweliad
15/09/2026

Teitl cyflogwr

Croydon Health Services NHS Trust logo

Receptionist/Clerical Officer

Band 2

Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.

Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.

We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.

Join us and be a part of the team that is making Croydon proud.  #choosecroydon

Trosolwg o'r swydd

PART TIME RECEPTIONIST/CLERICAL OFFICER 16hrs per week Mondays & Tuesdays 8.30 - 5pm.

Based at Shirley Clinic, 135 Shirley Road, Croydon.

We are looking for a reliable, confident, friendly part time receptionist/clerical officer to cover reception and switchboard services working at Shirley Clinic.  The opening hours for all community bases are 8.30am to 5.00pm Monday to Friday. 

We require a part time Receptionist/Clerical Officer for 16 hours per week as follows:
 Shirley Clinic  – All day Mondays  & Tuesdays - 8.30 – 5pm.

 The post holder will be required to contribute to the smooth running of the base by providing clerical support to the Service Administrator and clinical services within the building. 

The post is part of a broader clerical team; therefore, the successful candidate will be required to work at other Croydon clinics to cover staff absences. Flexibility and a helpful can do attitude are therefore essential. 

Prif ddyletswyddau'r swydd

The reception/clerical team is the first point of contact for patients and members of the public, contractors and staff. Applicants must be able to demonstrate a high standard of customer care combined with the ability to work calmly in a sometimes stressful and busy environment. Experience in dealing with members of the public is required.

It is essential that applicants have good written and verbal communication skills as well as excellent organisation and time management skills. The ability to prioritise work and respond to enquiries in a professional manner is vital. Applicants should be able to work unsupervised, using their own initiative. 

Applicants must be computer literate and a working knowledge of Emis and Cerner databases will be an advantage, however training can be provided if necessary. 

This is an ideal opportunity for you if you are a motivated team player who wants to contribute towards providing an essential part of patient care. 

Please see job description for further information.

If you have any queries, please contact Dawn Vieyra on 020 8 714 2800.

Please Note:  This post will close once we have received sufficient applications,

 

Gweithio i'n sefydliad

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity. 

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital. 

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

·      Provide an efficient front line reception and telephone service working alone and as part of a team ensuring relief cover for one another as and when necessary.   

 

Recording and relaying accurate messages dealing with enquiries. 

Completing patient check in’s on Cerner and Emis and making future appointments.

Providing general administrative support for the building manager/Service Administrator and clinical services within the building.. 

Ordering and receipting of stationery, medical supplies and domestic supplies – Check stock levels re-ordering as necessary to ensure levels maintained.  

Required to move and handle stock, unpack deliveries and put away supplies.

Collection, collation and data entry of patient related data from clinical professional staff into the EMIS patient system.

Completing and recording daily building checks     

To ensure that all visitors sign in and are assisted. 

To act as a Fire coordinator in the event of a fire/alarm and co-ordinate a full building evacuation following Trust Procedures.

To be able to follow and act on Emergency Trust procedures supported by the Service Administrator.

To test the fire alarms, panic and lift alarms on a weekly basis.

To report building issues to facilities help desk and monitor progress of repairs etc.

To have responsibility for Health, Safety and Welfare of self and others in the working Environment.

To follow safe working practice and to comply at all times with the Trust’s Health and Safety Policies and Procedures.  

To be able to lock, unlock and alarm premises.

To ensure confidentiality on all matters relating to patients and information obtained during the course of employment.

Manyleb y person

Education and Qualifications

Meini prawf hanfodol
  • Good level of education
  • Competent spoken & written communication skills
  • Legible handwriting
Meini prawf dymunol
  • Typing Qualification

Knowledge & Understanding

Meini prawf hanfodol
  • Computer literate
  • Typing skills
  • Knowledge of clerical procedures and methods of organising work e.g prioritising
Meini prawf dymunol
  • Working knowledge of Emis & Cerner
  • Experience with Windows e.g. Word

Experience

Meini prawf hanfodol
  • Previous office environment experience
  • Previous experience in dealing with the public of all ages
  • Experience in using office equipment e.g photocopier
Meini prawf dymunol
  • NHS experience
  • Switchboard experience

Skills and Abilities

Meini prawf hanfodol
  • Flexible approach to work
  • Able to prioritise work load and manage time
  • Good telephone manner and communication skills
  • Able to take clear accurate message paying attention to detail
  • Effective interpersonal skills
  • Ability to uphold confidentiality
  • Ability to work as part of a team
  • Able to work alone using initiative
Meini prawf dymunol
  • Car driver
  • Interested in developing new skills

Bathodynnau ardystio / achredu cyflogwyr

Trust IDCapital Nurse, LondonNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positiveImproving working livesDisability confident committedDisability Advice Line

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Dawn Vieyra
Teitl y swydd
Building Manager/Service Administrator
Cyfeiriad ebost
[email protected]
Rhif ffôn
0208 714 2800
Gwybodaeth i gefnogi eich cais

Grace Wells Building  Manager/Service Administrator

[email protected] 

 

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg