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Crynodeb o'r swydd

Prif leoliad
Band 7
Gradd
Band 7
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (On site)
Cyfeirnod y swydd
199-7562545-FM-MT
Cyflogwr
Croydon Health Services NHS Trust
Math o gyflogwr
NHS
Gwefan
Croydon University Hospital
Tref
Croydon
Cyflog
£53,751 - £60,651 pro rata pa incl of HCAS
Cyfnod cyflog
Yn flynyddol
Yn cau
17/11/2025 23:59
Dyddiad y cyfweliad
26/11/2025

Teitl cyflogwr

Croydon Health Services NHS Trust logo

Service Manager IAC

Band 7

Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.

Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.

We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.

Join us and be a part of the team that is making Croydon proud.  #choosecroydon

Trosolwg o'r swydd

This role is responsible for the successful operational delivery of the elective waiting list and relevant paediatrics services to a high standard of patient and clinical satisfaction.

The role will also be responsible for supporting the mobilisation and implementation of new services and co-ordination of operational teams and accountable to the operations manager in the Gastroenterology/Endoscopy/Diabetes/Endocrinology and renal /Community diabetes Directorate .  To manage administrative and support teams within the service / directorate . Deliver appraisal and mandatory training requirements for all staff within these teams Lead the directorate performance management systems ensuring that Trust and monitor standards are understood and adhered to and that performance reports are produced to enable divisional compliance Support the governance arrangements within the directorate including audit, complaints, incidents, risk and health and safety. 

Prif ddyletswyddau'r swydd

Service Manager - Gastroenterology/Endoscopy/D&E and renal/Community diabetes - Band 7

    • Support the governance arrangements within the directorate including audit, complaints, incidents, risk and health and safety.

      We are looking for a Service Manager to support our Services. The post holder will work as part of a dynamic team in delivering a safe and effective service for the IAC multidisciplinary team.

      This role is responsible for the successful operational delivery of the elective waiting list and relevant services to a high standard of patient and clinical satisfaction. The role will also be responsible for supporting the mobilisation and implementation of new services and co-ordination of operational teams.

      • To manage administrative and support teams within the service / directorate
      • Deliver appraisal and mandatory training requirements for all staff within these teams
      • Lead the directorate performance management systems ensuring that Trust and monitor standards are understood and adhered to and that performance reports are produced to enable divisional compliance

Proposed Interview Date - 26th November

 

Gweithio i'n sefydliad

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity. 

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital. 

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Please see the attached supporting document which contains more information about the role in job description and person specification

Manyleb y person

Education/ Qualifications

Meini prawf hanfodol
  • Educate to a minimum of degree level or above in relevant subject.
  • Qualification in management or leadership or relevant experience
  • Evidence of continued professional development
Meini prawf dymunol
  • IT qualification - advanced excel

Experience

Meini prawf hanfodol
  • Proven experience of leadership in health or social care services
  • Experience of HR - sickness management/appraisals
  • Experience of using a full range of IT systems and patient/client data systems (including excellent understanding of MS Office packages)
Meini prawf dymunol
  • Experience in formal complaints with in the health care sector

Knowledge

Meini prawf hanfodol
  • Good working knowledge of wider health and social care system and structures, policies, procedures and legislation relevant to services areas. Particularly the benefits and challenges of integrated multi -agency working.
  • Demonstrate knowledge of managing services in the NHS and implementing improvements within in a service
Meini prawf dymunol
  • Understanding the current challenges in NHS and knowledge on the services in the JD

Bathodynnau ardystio / achredu cyflogwyr

Trust IDCapital Nurse, LondonNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positiveImproving working livesDisability confident committedDisability Advice Line

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Jade Lester
Teitl y swydd
Operations Manager IAC
Cyfeiriad ebost
[email protected]
Rhif ffôn
02084013000
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg