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Job summary

Main area
District nursing
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Shifts - 08:00 - 16:00 and 12:00 - 20:00)
Job ref
199-NN-7142909-NP-A
Employer
Croydon Health Services NHS Trust
Employer type
NHS
Site
Lennard Road
Town
Croydon
Salary
£29,651 - £31,312 Pro Rata
Salary period
Yearly
Closing
Today at 23:59

Employer heading

Croydon Health Services NHS Trust logo

SPOA ADMINISTRATOR

Band 3

Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.

Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.

We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.

Join us and be a part of the team that is making Croydon proud.  #choosecroydon

Job overview

SPOA  ADMINISTRATOR

The post holder will provide a day to day co-ordination and administrative support in the single point of referral team. She/he will act as a focal point for communication between the nursing staff, patients, hospitals, GP’s specialist nurses, allied health professionals, social services and other multidisciplinary teams referring into the service. 

Interview Date TBC

Main duties of the job

The successful post holder will have good typing skills for data entry, also have good communication skills for answering busy telephone calls from patients, nurses and other multi disciplinary teams. 

 

Working for our organisation

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity. 

Croydon University is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital. 

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. We play an active role in training the clinicians of the future and works in partnership with major London universities.

If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that’s making a real difference then a career at Croydon Health Services could be just what you’re looking for

Detailed job description and main responsibilities

**************PLEASE SEE JOB DESCRIPTION AND PERSON SPECIFICATION FOR FURTHER INFORMATION**************

Person specification

Education & Qualifications

Essential criteria
  • GCSE or NVQ Level 3 in Administration
  • Must be able to speak, read and write English, clear legible handwriting
Desirable criteria
  • Good level of Education G.C.S.E’s, O’Levels or equivalent

Knowledge & Understanding

Essential criteria
  • Knowledge across a range of outpatients procedures and appointment systems acquired through experience.
  • Knowledge of setting up and maintaining computerised systems e.g. spreadsheets, excel

Experience

Essential criteria
  • Knowledge of clinical/medical terminology
  • Experience and competent, computer literate and typing skills
  • Accurate data entry skills

SKILLS/ABILITIES

Essential criteria
  • Able to prioritise own workload
  • Able to manage time efficiently and effectively working with guidance and on own initiative
  • Ability to liaise with external organisations e.g. GPs, Social Services and other hospitals
  • Good written communication skills

Employer certification / accreditation badges

Trust IDCapital Nurse, LondonNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positiveImproving working livesDisability confident committedDisability Advice Line

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.

Documents to download

Apply online now

Further details / informal visits contact

Name
Claire Neaves
Job title
Senior Administration Manager
Email address
[email protected]
Telephone number
0208 274 6324
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