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Detailed job description and main responsibilities

Leadership

1. To provide leadership to the Croydon Health Visiting service and Croydon acting as an expert and resource for breast feeding and healthy nutrition
2. To lead training
3. To manage resources effectively
4. To Lead service change with peers and Operational Leads
5. To encourage and role model high quality services and service innovation
6. To lead the sustainability plan for UNICEF baby friendly
7. To inspire staff to provide a high quality service and encourage loyalty to the organization.
8. To make appropriate decisions within specific timescales to meet service delivery requirements. This includes performance management of staff within all human resources policies and processes.
9. To support the development of evidence based service delivery models to support high quality care working in partnerships with the Champions Teams.
10. To support the establishment of integrated pathways to support breastfeeding and healthy nutrition

Clinical Practice Development

1. To develop high quality breast feeding practice and develop new services within a multi-disciplinary framework.
2. To facilitate staff to develop and improve practice. To innovate changes within the service and support staff to implement this into practice.
3. To implement new clinical systems to increase access and reduce low engagement
4. Support the implementation of and facilitate breastfeeding and infant nutrition training .
5. To participate in clinical audit, screening programmes and research as necessary to support Benchmarking and the service local and national Clinical Governance agenda.
6. To actively encourage and facilitate patient choice.  To introduce and use patient surveys in this service change and monitor the improvement to make adjustments in service change.

Clinical Governance, Service and Practice Development

1. To contribute to the development of the Clinical Governance plan for the service. To develop innovative practice and implement evidence based health care within integrated children’s services
2. To monitor the quality of the service via the auditing of standards.  To lead the implementation of audit, including the development of data collection and the presentation of results, of research and evidence based practice within the service.
3. To support staff to provide effective safeguarding practice within national and local policies and procedures.
4. To identify areas of risk and develop and monitor action plans to control risks.
5. To deal with complaints as per the policy and share learning from these and near misses.  To work collaboratively with education and social services to ensure that any managerial, professional practice and service developments are implemented effectively, thereby supporting the needs of the population of Croydon.
6. To understand the implications of ongoing changes within the NHS and how this affects service provision.
7. To access relevant learning and development needs which meet Trust requirements and ensure compliance with NMC guidelines for revalidation.

Communications

1. To facilitate public and patient involvement in all areas of service delivery.
2. To create, maintain and enhance effective working relationships within and across the teams.
3. To create and maintain effective working relationships with other disciplines within Croydon Health Services.
4. To maintain accurate and up to date manual and electronic records, as well as collecting and recording activity, monitoring data, care aims and other commissioning requirements, in accordance with Trust and NMC policies and guidelines.
5. Attend regular team meetings to assist in maintaining effective communication networks both written and verbal informing senior staff of all matters outside role and competence.
6. To communicate and facilitate effective working partnership with patients, colleagues and other statutory and voluntary agencies where appropriate, receiving, interpreting and presenting complex and sensitive information.

Other Duties

1. To participate in the Trust’s staff development and performance review.
2. To be computer literate, able to confidently use a variety of software packages to facilitate delivery of training packages and for data retrieval and appraisal.
3. To ensure that the team’s equipment and supplies are stored, maintained and used in accordance with manufacturers’ and Trust guidelines related to medical devices.

Valuing Diversity and Promoting Equality

1. To be responsible for ensuring that all people met during the course of the job are treated with dignity and respect, given equality of opportunity, and are not discriminated against or disadvantaged.
2. The post holder will be expected at all times to work within the Trusts Equal Opportunities Policy and be responsible for promoting and participating equality and diversity.

Croydon Health Services is a smoke-free Trust

Smoking is not permitted on Trust premises or grounds or in any Croydon Health Services owned vehicle.  Staff are not permitted to smoke openly in uniform and staff making home visits will be protected from passive smoking. Taking smoking breaks during paid working hours is not permitted.

Substantial Access to Children or Vulnerable Adults

1. This post is deemed to have substantial access to children/vulnerable adults and the Trust is required to carry out a check on the possible criminal background of the successful candidate with the local Police.
2. The post is also exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974 by virtue of the Rehabilitation of Offenders Act (Exception Orders) 1975.
3. All applicants are therefore required to disclose, on their application form, a list of all possible convictions and cautions.
4. An Enhanced CRB Disclosure is required.
5. Safe Guarding Children and Vulnerable Adults: To comply with NHS Croydon’s (CCHS) Safe Guarding Children and Vulnerable Adults Policies, Protocols and Procedures
6. This job description is a reflection of the current position and may change in emphasis or detail in the light of subsequent developments in consultation with the post holder.

General

1. To work in accordance with the Trust’s 'Here for You' standards to consistently demonstrate the behaviors required to fulfill the promises we have made to the people of Croydon. These promises, developed with our patients, careers and staff help us deliver the pledges in the NHS Constitution and our own corporate objectives.
2. The postholder is required to carry out his/her role in accordance with the organisation “here for you” promises, standards and behaviors, ensuring that colleagues and the people we serve feel cared for, feel in safe hands, feel confident in their treatment, feel we value their time, and feel that our service continues to improve all the time
3. To ensure that Croydon Healthcare Services Trust’s policies and procedures are adhered to.
4. To have responsibility for the Health, Safety and Welfare of self and others and to comply at all times with the requirements of the Health and Safety Regulations and the Trust’s Health and Safety policies and procedures.
5. To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provisions of the Data Protection Act and its amendments.
6. To work in accordance with the Trust’s policies to eliminate unlawful discrimination and promote equality and diversity in the workplace. To positively promote at all times equality of opportunity in service delivery and employment in accordance with Trust policies, regardless of age, disability, race, nationality, ethnic or national origin, gender, religion, belief, sexual orientation or domestic circumstances.
7. To adhere to the Trust Infection Control Policy, procedures and guidelines.
8. To comply with the Trust’s Safe Guarding Children and Vulnerable Adults policies, procedures and protocols. Ensure you are familiar and comply with local protocols and systems for information sharing.

8. Know the appropriate contact numbers and required reporting lines.
9. Participate in required training and supervision.
10. Comply with required professional boundaries and codes of conduct
11. To undertake such other duties as may be reasonably required from time to time as are consistent with the responsibilities of the post.

This job description is not an exhaustive document, but is a reflection of the current position. The job holder may from time to time be asked to undertake other reasonable duties. Any change will be made in discussion with the job holder in light of service needs.