Job summary
- Main area
- Patient Safety
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 199-NN-7431752-FM-MT
- Employer
- Croydon Health Services NHS Trust
- Employer type
- NHS
- Site
- Croydon University Hospital
- Town
- Croydon
- Salary
- £35,763 - £43,466 p.a incl of HCAS p.a
- Salary period
- Yearly
- Closing
- 12/10/2025 23:59
Employer heading
Patient Safety Officer
Band 5
Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.
Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.
Join us and be a part of the team that is making Croydon proud. #choosecroydon
Job overview
Reporting to the Patient Safety Lead, this post forms part of the Patient Safety Team to support the delivery of the Trust’s Quality Strategy and vision to ensure ‘Excellent Care for all’ through the delivery of
safe, effective and high quality services, that ensure the people who use our services, their families, carers and visitors receive a positive experience.
Main duties of the job
Delivering the day to day systems and processes to support effective patient safety across the Trust, providing support and information to staff to deliver trust wide systems and processes. Supporting a culture that improves quality by enabling the delivery of high quality care through the
effective identification of lessons/areas for improvement and promotion of learning as a result of data analysis and investigation, using audit and evaluation cycles to seek assurance.
Working for our organisation
Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital.
CUH provides more than 100 specialist services and is home to the borough’s only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team.
Purley War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP surgery.
Our experienced district nursing teams, Allied Health Professionals and community matrons look after for people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset.
Join us and be a part of the team that is making Croydon proud.
Detailed job description and main responsibilities
***Please see the attached supporting document which contains more information about the role in job description and person specification***
Person specification
Education and Qualifications
Essential criteria
- Educated to degree level or higher, or relevant experience in the field of quality and patient safety.
Desirable criteria
- Previous Experience within the NHS
Knowledge and understanding
Essential criteria
- Knowledge of NHS Quality and Patient Safety acquired through training and experience
- Knowledge of using a database and making judgements about the data entered
- Experience of working to deadlines and managing processes to deadlines
- Experience of providing information in a clear and concise manner.
- Experience of reporting against Performance indicators and quality metrics
- Experience of working in the NHS in a clinical or administrative role
- Experience of producing reports and analysing data
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Oluwaseyi Adesioye
- Job title
- Risk and Safety Applications Manager
- Email address
- [email protected]
- Telephone number
- 02084013000
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