Job summary
- Main area
- housekeeper
- Grade
- Band 2
- Contract
- Fixed term: 12 months (37.5 hours per week)
- Hours
- Full time - 37.5 hours per week (9am - 5pm Monday to Friday)
- Job ref
- 199-8064288-RB-CH
- Employer
- Croydon Health Services NHS Trust
- Employer type
- NHS
- Site
- Croydon University Hospital
- Town
- Croydon
- Salary
- £30,142 pro rata per annum inc of HCAS (Outer)
- Salary period
- Yearly
- Closing
- 18/08/2026 23:59
Employer heading
Housekeeper
Band 2
Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.
Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.
Join us and be a part of the team that is making Croydon proud. #choosecroydon
Job overview
Housekeeper – Band 2
Fixed Term - 12 Months
We are seeking a Ward Housekeeper to join our ward team at Croydon Health Services NHS Trust. The post holder will play a key role in maintaining a clean, safe and welcoming environment for patients, carers and visitors.
The role involves coordinating ward services including cleaning, catering and minor maintenance, working closely with nursing staff, contractors and support services. You will monitor service quality, report any issues and take appropriate action to support patient experience.
You should have a good general education, an understanding of patient needs and the ability to work both independently and as part of a team. Good communication skills, flexibility and a positive approach are essential. Training will be provided.
Interview Date - TBC
Main duties of the job
The main elements of the role are ensuring the quality, delivery, cleaning, catering and minor maintenance, together with other specified tasks to meet individual patient needs as determined by the
ward sister.
- Support of Patients and Carers
- Maintaining the Ward Environment
- Catering
- Cleaning
Working for our organisation
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.
Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.
If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that’s making a real difference then a career at Croydon Health Services could be just what you’re looking for.
Detailed job description and main responsibilities
******Please see the attached supporting document which contains more information about the role in job description and person specification.*******
Person specification
EDUCATION AND QUALIFICATIONS
Essential criteria
- Educated to GCSE standard or equivalent
- Demonstrate literacy and numeracy
KNOWLEDGE AND UNDERSTANDING
Essential criteria
- Computer literate, knowledge of internet,microsoft
- Knowledge of customer service
- Willing to undertake inhouse training
EXPERIENCE
Essential criteria
- Previous experience of dealing with the public
- Working in a customer care setting
- Ability to work on own initiative and within a team
- Previous experience in a similar role
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Kenneth Napalit
- Job title
- Matron
- Email address
- [email protected]
- Telephone number
- 02084015457
- Additional information
Tel: 02084013000 ext 5457
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