Job summary
- Main area
- Report & Dashboard Developer
- Grade
- NHS AfC: Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 334-NCL-7172279
- Employer
- South London and Maudsley NHS Foundation Trust
- Employer type
- NHS
- Site
- JWH
- Town
- Croydon
- Salary
- £42,939 - £50,697 per annum
- Salary period
- Yearly
- Closing
- 27/05/2025 23:59
Employer heading

Report and Dashboard Developer
NHS AfC: Band 6
South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.
As a Trust we are happy to talk flexible working.
Job overview
The Report & Dashboard Developer will create high-quality data visualisation products using Microsoft Power BI and Microsoft SQL Server to convey key insights to users across the organisation. Working for Informatics in the Digital Services directorate, this role combines the technical aspects of developing measures and SQL statements with the ability to create data-driven reports from a set of requirements, delivering intuitive reporting solutions that support clinical and operational decision-making. The developer will create comprehensive documentation, provide maintenance support for reporting environments, and collaborate with stakeholders to understand and meet their information needs.
Main duties of the job
Design and Develop Data Visualisations
o Create high-standard reports and dashboards using modern data visualisation methodologies
o Develop self-service reporting solutions that meet business needs
o Implement effective data visualisation techniques to convey complex information clearly
• Technical Documentation and Support
o Produce comprehensive documentation including design templates, testing plans, and user guides
o Create both technical documentation and business user-focused materials
o Ensure all developments adhere to change control processes with rigorous testing procedures
• Stakeholder Collaboration
o Work with Information Business Partners and data engineers to analyse business/care delivery processes
o Present complex information to diverse stakeholders and address ad-hoc queries
o Translate technical concepts into accessible solutions for non-technical users
• System Development and Maintenance
Participate in projects aligned with key organisational objectives
Maintain and administer reporting environments
Support development of data quality monitoring tools and techniques
• Analysis and Problem Solving
o Lead development of reporting from the Trust's data warehouse
o Apply flexible and innovative approaches to solving complex data challenges
o Support research and development using specialist research methods
Working for our organisation
Flexible working:
As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 08:00am to 6:00pm, giving you the very best of good work life balance.
The Informatics Delivery Team forms a critical part of the Trust’s digital information network, consisting of dedicated data analysts and report developers who collaborate closely with the Requirements and Assurance as well as the Data Engineering teams. Based at Jeannette Wallace House in Croydon, the team develops and maintains comprehensive reporting systems for the Trust.
We ensure high-quality data for both internal management and external NHS reporting requirements while working alongside clinicians, service managers, and leadership to understand their needs. Through our technical expertise, we enable the Trust to enhance patient care through data-informed planning and service improvements.
About our locations:
Croydon (Jeanette Wallace House)
Croydon and the Croydon community services hub are located at Jeanette Wallace House, close to the vibrant high-street that offers fantastic shopping opportunities and a wide range of restaurants. It is within walking distance to East Croydon overland station with quick links to London.
Detailed job description and main responsibilities
As a Report & Dashboard Developer, you will create data visualisations using Microsoft Power BI and curate data on Microsoft SQL Server to deliver key insights to stakeholders across the Trust. Based at Jeanette Wallace House in Croydon, this role involves designing high-quality reports and dashboards while providing documentation and maintenance support for reporting environments.
Key Responsibilities:
· Design and develop high-standard reports and dashboards using modern data visualisation methodologies
· Create comprehensive technical and user-friendly documentation for reporting solutions
· Participate in projects aligned with organisational objectives, providing recommendations and options
· Ensure all developments follow change control processes with thorough testing procedures
· Work with clinicians and service managers to analyse and improve business processes
· Develop data quality monitoring tools and reporting from the Trust's data warehouse
· Present complex information to diverse stakeholders and handle ad-hoc queries
· Support research initiatives using specialist methods
· Provide customer support and maintain business/supplier relationships
· Ensure all developments comply with departmental and Trust policies
Requirements of the role:
- Degree level education or equivalent experience in business intelligence/dashboard design
· Practical knowledge of Microsoft SQL Server and Power BI
· Experience documenting data management solutions and business analysis techniques
· Ability to work independently, prioritise effectively, and meet deadlines
· Flexible and innovative problem-solving approach
Person specification
Qualifications
Essential criteria
- Educated to Degree level or equivalent experience in business intelligence/ designing dashboards
Desirable criteria
- Postgraduate/ professional qualification in research/ advanced statistics
- Prince2, Agile or other Project Management qualification
Experience
Essential criteria
- Practical knowledge in using Microsoft SQL Server and Microsoft Power BI
- Experience of documenting data management solutions including architectural diagrams, dashboards, extracts, and reports
- Experience of requirements/ business analysis techniques and change control
Desirable criteria
- Understanding of ITIL good practice in a work environment
- Experience of developing complex data transformation using specialist integration tools such as SQL Server Integration Services (SSIS)
Knowledge
Essential criteria
- Developing reporting solutions to meet the business needs of the organisation including clinical data quality, performance management and reporting issues
Desirable criteria
- Knowledge of mental health services or NHS data models
- Knowledge of using corporate reporting tools and abstraction layers such as SAP Business Objects, Microsoft SSAS/SSRS
Skills and Training
Essential criteria
- Ability work on own initiative, prioritising your own work to meet deadlines, and working under pressure
- A flexible and innovative approach to problem solving
Desirable criteria
- Ability to use data modelling tools to develop data warehouse structures
- Statistical concepts and research methods skills
Documents to download
Further details / informal visits contact
- Name
- Olatunde Oyewale
- Job title
- Senior Analytics Developer
- Email address
- [email protected]
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