Job summary
- Main area
- ICT
- Grade
- Band 3
- Contract
- Bank
- Hours
- Flexible working - 37.5 hours per week (Bank Hours/Flexible (Up to 37.5 hours PW))
- Job ref
- 277-Bank ICT Band 3
- Employer
- Oxleas NHS Foundation Trust
- Employer type
- NHS
- Site
- Pinewood House
- Town
- Dartford
- Salary
- £30,225 Pa Pro Rata incl HCAS
- Salary period
- Yearly
- Closing
- 25/05/2025 23:59
- Interview date
- 28/05/2025
Employer heading
Bank On site Technician BD 3
Band 3
Job overview
Main duties of the job
- To provide on-site IT Support to staff
- Configuring and testing devices to work on the trust network
- Demonstrating to staff
- Dealing with staff face to face and ensuring a clear and well-mannered nature
- Provide cover to the ICT ServiceDesk
- Ensure that all IT assets are recorded on appropriate system
- Knowledge of using a Servicedesk/Helpdesk system
- Experience of faulty equipment processes
Working for our organisation
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
- We’re Kind
- We’re
- We Listen
- We Care
Detailed job description and main responsibilities
- Good communicational skills
-
Ability to work guided by standard operating procedures and with minimal supervision
-
Knowledge and experience of software deployment
-
Knowledge and experience of software packages such as Word, Excel and Databases
- Knowledge and experience of hardware components
- Knowledge and experience of imaging platforms where multicasting to a high number of devices
Person specification
Education/Qualifications
Essential criteria
- A Level Qualification or Equiv NVQ Level 3 or Exp working in IT Department
Experience/Knowledge
Essential criteria
- Knowledge and experience of imaging platforms where multicasting to a high number of devices
- Knowledge and experience of Configuring and testing devices
Skills/Ability and Knowledge
Essential criteria
- Face to face customer service experience/good communication skills
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kelly Miller
- Job title
- Service Desk Manager ICT Department
- Email address
- [email protected]
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