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Job summary

Main area
Electronic Patient Record Procurement
Grade
NHS AfC: Band 8a
Contract
Fixed term: 12 months (FTC)
Hours
Full time - 37.5 hours per week
Job ref
334-NCL-7430011-TA
Employer
South London and Maudsley NHS Foundation Trust
Employer type
NHS
Site
IOPPN
Town
Denmark Hill
Salary
£64,156 - £71,148 Per Annum inclusive of HCAS
Salary period
Yearly
Closing
29/09/2025 23:59

Employer heading

South London and Maudsley NHS Foundation Trust logo

Programme Manager

NHS AfC: Band 8a

 

South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.

We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.

We launched our five-year strategy, Aiming High; Changing Lives  in 2021 together with Our Care Improvement System as our quality management system methodology  to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.

The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust. 

Our Values

We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.

As a Trust we are happy to talk flexible working.

Job overview

This is an exciting opportunity to be part of a major digital programme that will transform how services are delivered across the Trust. We are seeking an experienced, organised, pro-active, team player with an eye for attention to detail. The Programme Manager plays a crucial role in supporting the effective and efficient procurement of the new EPR within SLaM.

Career Progression pathways and development opportunities

We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. In addition, we offer ongoing training and development in conjunction with the BCS membership

Main duties of the job

Working closely with the EPR Programme Director, procurement team, EPR Programme Team and wide number of internal and external stakeholders, the postholder will contribute to the delivery of a robust, transparent, and compliant procurement process for the new EPR system. The role involves administrative, analytical, and coordination of tasks throughout the lifecycle of the Invitation To Tender (ITT) stage of the procurement, ensuring that all activity aligns with organisational policies, statutory regulations, and best practices in digital health. 

The programme is running to a tight timeline for delivery and the postholder must be able to work agilely, responsively and at pace without compromising on quality or delivery.

This role is critical in supporting the Trust to deliver a fair transparent and robust procurement and delivery of a fit for purpose EPR that will support delivery of the Trusts strategic objectives.

Flexible Working:

As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 8am to 6pm, giving you the very best of good work life balance.

Working for our organisation

This role is in the Digital PMO which sits under the Digital Services Directorate. The Directorate utilises technology and digital solutions to empower our staff to work effectively and to improve the care our service users receive. The postholder will report to the Chief Clinical Information Officer and work closely with multidisciplinary project workstreams, Digital and external departments / teams across the Trust as directed.

About our Locations:

The Digital team are located across 4 main sites: Maudsley Headquarters, St Pauls, Bethlem Royal Hospital.

This role is primarily located at IOPPN, De Crespigny Park, Denmark Hill, London, SE5 8AF

 

 

Detailed job description and main responsibilities

Procurement Support: Assist with the planning, coordination, and execution of the EPR Invitation to Tender (ITT) procurement process including stakeholder mapping, arranging the supplier demo sessions, coordinating of all scoring and moderation sessions ensuring that processes are in place to keep the procurement plan in line with the overall Programme Plan. 

In the context of the Trust strategic and digital objectives, to provide effective and efficient support to all EPR activities within the Procurement Team

To assist the delivery of procurement and contract management functions, in a manner that reduces waste, maximises efficiency, achieves best value in procurement and enables delivery of savings efficiency

To assist in the management and delivery of the EPR procurement projects and other procurement activities.

Enable and contribute to Trust compliance with relevant procurement legislation, the procurement policy and procedures.

To contribute to delivery of efficiencies and service improvements, including continuous improvement initiatives working closely with EPR and procurement team to better manage performance and expenditure.

Continuous Improvement: Contribute to post-procurement reviews and lessons-learned exercises to support continuous improvement of procurement processes.

Quality

Documentation and Records Management: Maintain accurate and up-to-date procurement documentation in accordance with organisational and statutory requirements, including decision logs, requirement specifications, contracts, and evaluation records. 

Evaluation Support: Assist in the preparation and collation of evaluation criteria, scoring matrices, and the collection and analysis of tender responses. 

Data Management: Handle sensitive and confidential information in line with data protection legislation and organisational policy. 

Compliance and Governance: Assist with ensuring compliance with organisational procurement policies, public sector procurement regulations, and relevant national standards (e.g., NHS Digital, GDPR). 

To produce and provide accessible, accurate and reliable management information, as directed, in a timely and efficient manner, ensuring the production of useful intelligence to support ITT and award of EPR contract

To undertake complex analysis and compilation of management information using a range of software applications such as Microsoft Access, Excel, Word and Power point.

To undertake complex decision making in relation to designated areas of contract management activity.

To assist the development, dispatch, evaluation and completion of the EPR tender, ensuring that they are effectively and efficiently project managed, in accordance with Legislative and Procurement operational requirements.

To assist the evaluation of tenders/bids, ensuring robust documentation of the evaluation process, outcomes and contract award recommendations.

To complete and ensure accurate records of all designated procurement activity are produced and retained for each procurement process.

To take positive action to address issues of procurement related non-compliance through the provision of advice, guidance and support on Procurement related Legislation, procurement policy and procedures.

Communication

Ensure customer service professionalism is maintained, through one to one, telephone and written communications methods, in a timely, precise, and friendly manner.

Ensure all queries, complaints and requests for information from stakeholders, staff and suppliers are dealt with promptly and that all necessary follow-up action is completed satisfactorily in writing, e-mail or by telephone.

Maintain close links and open communications with both the Procurement and EPR teams and participate in team meetings as required.

To act as a key link for customer/supplier interface for the Trust

Stakeholder Coordination: Liaise with internal and external stakeholders, including clinical, operational, IT, and procurement teams, ensuring effective communication and the timely collection of information and feedback. 

·       Draft and circulate meeting agendas, minutes, and action logs. Prepare status updates and reports for internal and external audiences as required. 

·       Co-ordinate meetings with stakeholders and responses to procurement queries

General Responsibilities 

Other Duties: Undertake other duties in line with the role as directed by the EPR Programme Director and EPR Programme Manager

·       Manage own workload, working within procedures and standards.

Person specification

Qualifications

Essential criteria
  • Educated to degree level or equivalent experience in a relevant field (e.g., Business Administration, Procurement, Project Management, Health Informatics).
Desirable criteria
  • Evidence of continuing professional development in procurement, project support, or IT/digital health.
  • Relevant procurement or project management certification (e.g., CIPS, PRINCE2 Foundation)
  • Knowledge/experience of working in NHS/Mental HealthTrust

Knowledge and Skills

Essential criteria
  • Experience of working within a public sector procurement or project support environment, preferably within health or digital transformation projects.
  • Understanding of public sector procurement regulations, especially those relevant to the NHS or similar public healthcare bodies.
  • Experience in managing high volumes of documentation, data, or project records.
  • Familiarity with information governance, data protection (GDPR), and confidentiality requirements.
  • Experience of engaging with a diverse range of stakeholders, including clinical, technical, and management staff.
  • Experience supporting or administering procurement processes, including tendering, evaluation, and supplier engagement.
  • Excellent ability to manage multiple tasks, prioritise workload, and meet deadlines in a fast-paced environment.
  • Highly organised and able to balance / prioritise service delivery requirements and project delivery milestones
  • Communication: Strong written and verbal communication skills, with the ability to draft clear, accurate documents and reports for a range of audiences.
  • Attention to Detail: High level of accuracy in maintaining records and preparing documentation.
  • Analytical Skills: Ability to review and interpret procurement information, data, and supplier proposals.
  • IT Proficiency: High competency in the use of Microsoft Office suite, project management tools, and digital collaboration platforms.
  • Teamwork: Ability to work effectively both independently and as part of a multidisciplinary team.
  • Problem-Solving: Proactive and resourceful, with the ability to identify, escalate, and help resolve issues as they arise.
  • Discretion: Ability to handle sensitive or confidential information professionally.
Desirable criteria
  • Demonstrable knowledge of Electronic Patient Record systems, digital health solutions, or healthcare IT.
  • Prior experience working on an EPR procurement

Employer certification / accreditation badges

London Healthy workplaceCapital Nurse, LondonNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationImproving working livesMindful employer.  Being positive about mental health.Stonewall Silver 2022Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant Bronze AwardHappy to Talk Flexible WorkingArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Rebecca Trewinnard
Job title
Interim EPR Programme Director
Email address
[email protected]
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