Job overview

Are you ready to unlock your potential within a challenging, creative and fast paced work environment? Do you want work with people to build positive and productive lives, whatever their past?

This is an excellent opportunity for an Administration Manager/PA  to join our team of diverse, talented professionals to assist in delivering care that is not only efficient but deeply centred on the patient.

Our healthcare teams resemble that of a community GP practice, with a specific healthcare building on the prison grounds. Our administration teams have their own office within the healthcare building and are made up of Admin Managers, PA’s, Custodial Flow co-ordinators and Administrators.

We directly deliver Mental Health, Physical Health, Pharmacy and Clinical Substance Misuse in an integrated healthcare delivery model to provide effective and responsive care to improve wellbeing and support better outcomes in the future.

Main duties of the job

As an Administration/PA at HMP Erlestoke you will be providing high quality, confidential secretarial and administrative service support to the Head of Healthcare and MDT.  You will be required to use independent judgement, work proactively without direct supervision and prioritise your own workload using your own initiative. 

Your key duties will include:

• Co-ordinating the administrative function in delivering an efficient and effective service that supports the managers.
• Effective diary management - scheduling appointments, 1:1's, etc
• Email & telephone management - monitoring emails on a daily basis and flagging up urgent e-mails, screen phone calls, pass on messages
• Clinical record keeping and activity/data extraction and collation for reporting in SystmOne
• Meeting support - Minute taking, producing agendas, distributing papers
• Act as first point of contact for the Head of Healthcare and other healthcare professionals - dealing with all enquiries in a proactive manner
• Finance - approving invoices and raising purchase orders  
• Dealing with complaints
• Personnel/HR reporting - sickness, annual leave, rota's

You will be working in a small administration team and oversee a team of 2 Administrators.

Important Sponsorship Information for this post: Due to service budget restrictions we are currently unable to offer a certificate of sponsorship for this post.

Working for our organisation

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families.  This is strengthened by our new values:

• We’re Kind
• We’re Fair
• We Listen
• We Care