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Job summary

Main area
Mental Health Ward
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
455-NLFT-0208
Employer
North London NHS Foundation Trust
Employer type
NHS
Site
Chase Farm Hospital
Town
ENFIELD
Salary
£29,176 - £30,225 Per annum inclusive of Outer London HCAS
Salary period
Yearly
Closing
02/07/2025 23:59

Employer heading

North London NHS Foundation Trust logo

Health Care Assistant

Band 3

Thank you for your interest in the North London NHS Foundation Trust (NLFT). This is an exciting time to join us and be part of our journey to improve mental health care across North London and deliver excellent services to our local people. We will achieve this through the North London Way, as we: 

  • Collaborate at every level by living our values to create the right conditions for us all to work together.
  • Develop our new Trust culture, to help make our new Trust a great place to work and to receive great care.
  • Empower our teams to lead the planned improvements in our services, by skilling them and giving them the tools to make the changes.
  • Focus on delivering excellence at every level to improve our performance and ensure consistently high-quality care across all our services.
  • Ensure that research, quality improvement, and technology lead the way and are embedded in our services.
  • Take a trauma informed approach to everything we do

We proactively welcome diversity in our workforce and pride ourselves on being an inclusive employer.  We aim to recruit from our local communities and provide opportunities to all including apprenticeships, veterans, care leavers and more.

The North London Way to deliver, Better Mental Health, Better Lives, Better Communities.

Our trust website is:  https://www.northlondonmentalhealth.nhs.uk/ 

Job overview

The HCA role at this level, will be allocated and agreed via plans of care, assessed and evaluated by a registered nurse. They will implement, deliver care under the guidance of more experienced registered practitioners supported by a monitored process of on-going supervision and support.

This role will be expected to work with high levels of support and supervision, with adherence to agreed instruction, whilst being guided and supported within Trust procedures and policies. As part of the wider Team the post holder will be responsible for participating and assisting in the delivery of care/services to  service users as part of a Mental Health Care Team, working under the direct supervision of a registered member of staff. This will involve being responsible for carrying out practical tasks, identified as part of the service user's care plan or care pathways. This vacancy may close early.

Main duties of the job

  • To work with, talk to and listen to service users and ensure any change in their condition is accurately and promptly communicated to the named nurse.
  • Accompany patients, including escorting sectioned patients, to various agencies, centre and other hospitals in the community and outside the Trust as required.
  • Take due consideration of the cultural, social and religious beliefs of patients, relatives and visitors and respect patients as individuals whose needs include social, spiritual, emotional and physical care.
  • Ensure that patients’ nutritional support and personal care needs are met. This may include helping patients to get comfortable for meals, assisting with feeding where necessary and assisting with serving meals and assist with their personal care.
  • To assist trained staff to uphold a high standard of nursing care, including close and physical observations on patients, in accordance with practices and procedures.
  • Assist in the maintenance of a safe and pleasant physical environment for patients and staff.
  • Assist in the confidential safe keeping of patients nursing and medical records, including appropriate entries on RiO.
  • Ensure the safe keeping of patient’s property and valuables in accordance with policies and procedures.
  • To develop and maintain appropriate relationships with patients, relatives and care.

Working for our organisation

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.

Our Five-Year Strategy:

1. We will provide consistently high-quality care closer to home

2. With our partners in North London and each borough we will ensure equity of outcome for all 

3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.

4. We will be more effective as an organisation by pioneering research, quality improvement and technology

Why NLFT?

·   We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.

·   We promote flexible working and support staff with a range of health and wellbeing initiatives.

·   NHS Discounts, generous annual leave and NHS pension scheme

·   Excellent internal staff network 

The postholder will be aligned with our Values:

·   We Are Kind

·   We Are Respectful

·   We Work Together

·   We Keep Things Simple

·   We Empower

·   We Are Proudly Diverse

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Detailed job description and main responsibilities

An exciting opportunity has arisen within Enfield Mental Health Inpatient Services, for a Health Care Assistant with a passion for delivering outstanding care to join a new inpatient ward on the Chase Farm Site, Cumbria Villa. We envisage to open on 1st October 2024,  a 15 bedded mixed gender ward. Service Users with Low Intensity needs  will be supported on a Step-Down Pathway from Acute/Crisis Inpatient admissions towards discharge.

The successful candidate  will implement, deliver care under the guidance of more experienced registered practitioners, supported by a monitored process of on-going supervision and support.

This role will be expected to work with high levels of support and supervision, with adherence to agreed instruction, whilst being guided and supported within Trust procedures and policies. As part of the wider Team the post holder will be responsible for participating and assisting in the delivery of care/services to  service users as part of a Mental Health Care Team, working under the direct supervision of a registered member of staff. This will involve being responsible for carrying out practical tasks, identified as part of the service user's care plan or care pathways.

 

Duties and Responsibilities:

 Patients/Clients

1. To work with the named nurse in drawing up individual care plans, carrying out risk assessments and ensuring that these are regularly monitored. 

2. To carry out and be responsible for specified aspects of a care plan as delegated by senior staff. 

3. To assist the named nurse in the implementation and evaluation of individual care plans and the maintenance of progress reports. 

4. To act for the named nurse in specific activities at their request and including attending care reviews and CPA meetings.  

5. To encourage service users, either individually or in groups, to make full use of ward facilities and therapeutic activities in line with their care plans. 

6. To work with, talk to, listen to service users, and ensure any change in their condition is accurately and promptly communicated to the named nurse.

 7. Accompany patients, including escorting sectioned patients, to various agencies, centre and other hospitals in the community and outside the Trust as required.  

8. Take due consideration of the cultural, social, and religious beliefs of patients, relatives and visitors and respect patients as individuals whose needs include social, spiritual, emotional and physical care. 

9. Ensure that patients’ nutritional support needs are met. This may include helping patients to get comfortable for meals, assisting with feeding where necessary and assisting with serving meals. 

10. Assist patients to manage their personal care needs.

 11. To assist trained staff to uphold a high standard of nursing care, including close and physical observations on patients, in accordance with practices and procedures.

 12. Assist in the maintenance of a safe and pleasant physical environment for patients and staff.

 13. Actively participate in clinical reviews of patients at ward rounds, case conferences and nursing hand-over.

 14. Assist in the confidential safe keeping of patients nursing and medical records, including appropriate entries on electronic records.

 15. Ensure the safe keeping of patient’s property and valuables in accordance with policies and procedures.

 16. To develop and maintain appropriate relationships with patients, relatives, and carers.

 17. Requisition meals, stores and food supplies as requested by the Ward Manager.

 Organisational 

18. Work as member of a multi-disciplinary team. 

 19. Attend all formal and informal meetings as requested by the line manager.

 20. Report any complaints or concerns to the manager as necessary and give verbal reports on any unusual or untoward incidents on the ward.

 21. Maintain agreed standards of hygiene on the unit and apply infection control procedures.

22. To be aware of and apply work practices in line with health and safety requirements and Trust policies and procedures.

 23. To maintain standards of professional behaviour and appearance.

 24. To take part in the induction of new staff to the ward and the admission and discharge of patients.

 Personal Development

 23. All staff are required to be appraised by their line managers at least once a year at a personal development review meeting where progress made over the last year is discussed and agreed. Focus on the following year’s departmental and personal objectives will be identified, discussed and agreed. Where necessary, help and support will be provided, and development opportunities agreed in line with service provision and the knowledge and skills competency framework.

 24. Attend mandatory training and other training programmes as requested by the nurse manager.

 25. Attend training on and implement policies on the safe handling of food.

 26. To actively participate on all aspects of quality and audit.

 27. To undertake any other duties appropriate to the grade. 

Person specification

EDUCATION, QUALIFICATIONS & EXPERIENCE

Essential criteria
  • NVQ Level 3
  • 2-3 years of experience of working with service users with mental health needs
Desirable criteria
  • Completion of and attending training updates in Prevention and Management of Violence and Aggression

KNOWLEDGE

Essential criteria
  • Awareness of the key principles of the MHA 1983 as they are applied to the role of the Nursing Assistant
  • Knowledge of appropriate Policies and Procedures.
  • Knowledge of mental health issues, treatments and the effects and uses of medications relevant to the role of the Nursing Assistant.

SKILLS AND PERSONAL QUALITIES

Essential criteria
  • Able to demonstrate an understanding of the needs of individual service users, their relatives and carers
  • Effective listening skills
  • Willingness to work flexibly in response to changing situations on the ward.
  • Able to communicate effectively with colleagues, service users and relatives/carers verbally and in writing as required
Desirable criteria
  • Previous use of RIO Electronic Patient Record

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleJob share policyAge positiveImproving working livesCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare Leaver CovenantStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthAccredited Living Wage Employer

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Emmanuel Makota
Job title
Ward Manager
Email address
[email protected]
Telephone number
0208702 4630
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