Job summary
- Main area
- Health care assistance
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 222- ICS-422-A
- Employer
- West London NHS Trust
- Employer type
- NHS
- Site
- Clayponds Hospital
- Town
- Ealing
- Salary
- £29,651 - £31,312 per annum inclusive of HCAS
- Salary period
- Yearly
- Closing
- 12/11/2025 23:59
Employer heading
Band 3 Health Care Assistant
Band 3
West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.
We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.
Job overview
Are you passionate about delivering exceptional patient care and making a real difference in people’s lives? If so, we have the perfect opportunity for you!
Join our dynamic and supportive team as a Band 3 Healthcare Assistant, where your compassion and dedication will help us provide the highest standard of care. In this role, you’ll work closely with patients, families, and multidisciplinary teams to ensure every individual receives the respect, dignity, and quality care they deserve.
We’re looking for someone with experience in healthcare who is confident, proactive, and thrives in a fast-paced environment. Your ability to build meaningful relationships, demonstrate empathy, and maintain professionalism will be key to your success. In return, we’ll provide you with a welcoming workplace where your contributions are valued, and opportunities for professional development are encouraged.
Working with us means being part of a team that genuinely cares – about our patients, our community, and each other. If you’re ready to take the next step in your healthcare journey, apply now, start making a real impact.
Note: This vacancy do not offer sponsorship
Main duties of the job
Patient Care: Deliver compassionate, patient-centered care, assisting with hygiene, mobility, nutrition, hydration, and emotional well-being while maintaining patients' dignity and safety.
Clinical Support: Perform and record observations (e.g., vitals, blood glucose), assist with care plans, clinical tasks, mobility aids, and patient preparation for procedures.
Team Collaboration: Work within a multidisciplinary team and students, and contribute to handovers and meetings for seamless care delivery.
Administration: Maintain accurate patient records and ensure compliance with policies, procedures, and health and safety standards.
Development: Engage in training and development to enhance skills and stay updated on best practices.
General Duties: Maintain a clean, safe environment, support infection control, and undertake delegated tasks to ensure ward efficiency.
Working for our organisation
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications and Training
Essential criteria
- NVQ level three in care (or substantial relevant experience)
- Care Certificate
Desirable criteria
- 1. Additional relevant care-related qualifications (e.g. venepuncture, ECG recording, wound care, phlebotomy, catheter care).
Experience
Essential criteria
- Experience of working in a health or social care setting.
- Experience of providing direct care and support to patients/service users.
- Experience of working as part of a team.
Desirable criteria
- Experience in maintaining accurate patient records.
- Experience of working with people who have had a fall (A, I)
- Knowledge of aids and equipment used to promote independence (A, I)
Knowledge
Essential criteria
- Knowledge of personal care and basic nursing procedures and promoting patient independence
- Understanding of confidentiality and data protection in a healthcare setting.
- Awareness of infection prevention and control practices.
- Knowledge of safeguarding principles for adults (and children where applicable).
Desirable criteria
- 10. Understanding of NHS values and the role of the HCA within a multidisciplinary team
- Knowledge of rehabilitation processes and promoting patient independence.
- Familiarity with electronic patient record systems (e.g. SystmOne, Rio, EPIC).
Personal Qualities
Essential criteria
- Able to communicate clearly and accurately, verbally and in writing, to a wide range of people including users, colleagues, carers, and managers
- Excellent time management and organisational skills
- Flexible and adaptable to the needs of the service (including shift work and weekends).
- Ability to work with people with cognitive impairment. (A,I)
Desirable criteria
- Friendly, approachable and able to demonstrate empathy
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Ibitayo Oni
- Job title
- Intermediate Care Advance Assessor
- Email address
- [email protected]
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