Job overview

We are seeking to appoint an enthusiastic adaptable candidate to the role of Endoscopy patient pathway Officer to give a high level of administrative support within the Endoscopy Department. 

The post holder will carry out a range of specified activities in the support of Outpatients Clinics centralised services, providing efficient clinical administrative and clerical support in line with service requirements.  The post holder will also provide a quality reception service for all users of the Outpatient-based services and the Trust.

The post holder will possess transferable skills in all areas of clinical administrative and clerical functions to enable them to support the patient pathway and to increase resilience across the Clinical Administrative and Clerical services

Main duties of the job

1. Booking in of patients attending Endoscopy including: - Booking all patients onto the 
computer system, making sure that all patient details are correct - Providing patients with 
the necessary documentation for pre-assessment appointments. - Adding patients to 
appropriate Endoscopy waiting lists
2. To aid the nursing staff in relevant non-clinical duties. 
3. To undertake a full range of administrative duties to meet service delivery priorities and 
commitments. - Filing test results in patient notes - Ensuring notes and referrals are 
available for day case procedures - Ensuring notes and referrals are available for pre assessment clinic. 
4. To respond as appropriate to enquiries from staff, general practices, and general. Provide 
non-clinical advice and information to the general public. 
5. Ensure adequate stocks of stationery are maintained and any faulty equipment is reported promptly. 
6. Follow the policies and procedures of the Endoscopy Department. 
7. Making waiting lists and clinic appointments on the Electronic Patient Record System. 
8. To collect urgently requested Medical notes. 

Planning and Organization
• To report any service or performance shortfalls to the Service Manager and work as part of the team to address and resolve any issues. 
Training Responsibilities 
• To ensure completion of mandatory training 
• To undertake any additional training as required.

Working for our organisation

North Mid is part of North Central London integrated care system – consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS’s, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.

We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George’s University Grenada, and for nursing and midwifery students from Middlesex and City Universities.

Take a tour of our hospital here