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Job summary

Main area
Senior Support Worker
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Late, weekend & bank holiday shifts)
Job ref
391-NMUH-7181336
Employer
Royal Free London NHS Foundation Trust
Employer type
NHS
Site
North Middlesex Hospital
Town
Edmonton
Salary
£29,176 - £30,225 Per annum inclusive of outer HCAs
Salary period
Yearly
Closing
22/05/2025 23:59

Employer heading

NHS

Senior Support Worker

NHS AfC: Band 3

The North Middlesex University Hospital NHS Trust is a medium-sized acute and community trust with over 525 beds and over 600 community staff, serving more than 600,000 people living across Enfield and Haringey and the surrounding areas, including Barnet and Waltham Forest.

The hospital has been on its present site for over 100 years and was established as an NHS trust by statute in December 1990. The Trust’s services are provided on the North Middlesex University Hospital site as well as a range of community sites across the London Borough of Enfield, including at partner hospitals. They provide services in collaboration with a range of partners, including local GPs, acute, mental health and other community health service providers across North Central London.

In the year ending 31 March 2022, the Trust reported a turnover of £419.7m and employed almost 4,000 staff. Following the transfer of Enfield Community Services on 1st April 2023, this has increased as we have welcomed over 600 new staff including District Nurses, Community Matrons, Community Physiotherapists, Psychologists and many more across a wide range of adult and children’s community services in Enfield. It is an exciting time to join North Mid as we continue our journey to become an integrated care organisation to deliver high quality, seamless care in our local communities, with a focus on tackling health inequalities.

Job overview

The post holder will ensure that Production services are delivered in a safe, effective, economic and timely manner ensuring that all procedures are carried out in accordance with current legislation and guidelines and undertake preparations in all areas of the Production unit.

Main duties of the job

  • To participate in all aspects of the day-to-day delivery of the production service ensuring that the service complies with all current regulatory requirements.
  • To undertake aseptic preparation of cytotoxics according to the guide to Good Manufacturing Practice, Health and Safety at work and other pharmaceutical guidelines relevant to aseptic dispensing and Departmental and Trust procedures.
  • To manage and organise own work to ensure that the workflow through the department is efficient.
  • To follow the daily works rota within the production unit ensuring works is processed  in a timely manner to match the requirements of users to ensure a minimum wait for patients.
  • To prepare documentation e.g. worksheets and labels for aseptic products using available computer systems including correct batch numbers, expiry dates and manufacturer of raw materials.
  • To successfully complete all relevant In and Preprocess training logs in timely manner.
  • To check completed aseptic dispensing documentations e.g. worksheets and labels in accordance with standard operational procedures.
  • To assemble trays of raw materials and consumables for the aseptic process according to worksheets and Standard operational procedures.
  •  

Working for our organisation

North Mid is part of North Central London integrated care system – consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS’s, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.

We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George’s University Grenada, and for nursing and midwifery students from Middlesex and City Universities.

Take a tour of our hospital here

Detailed job description and main responsibilities

  • To carry out daily monitoring of the Isolators reporting any discrepancies to the Chief Technician/QA lead.
  • To take part as required in the specialist cleaning of clean rooms in accordance with the relevant standard operational procedure.
  • To carry out physical monitoring under the guidance of the QA lead.
  •  To report all out of specification results to Senior technician/QA lead.
  • To maintain personal aseptic techniques for reconstitution of cytotoxics ensuring all validations are up to date, all relevant production and QA standard operational procedures  read and competency is maintained in all areas of production activities.
  • To complete all relevant training activities as determined in the production training manual.
  • To maintain a high standard of cleanliness and tidiness in all working areas.
  • To be responsible for ensuring clean room clothing are packed and stored appropriately after each weekly delivery.
  • To be responsible for ensuring that all monitoring records of clean room and Isolators  are completed before and after each compounding session in line with SOPs and to report any out of specification results to the Chief Production Technician/QA lead.
  • To take part in environmental monitoring under the guidance of the QA Lead ensuring that microbial plates are labelled and sent for incubation in a timely manner.
  • To ensure that the sterile unit and all equipment used is cleaned according to Standard Operating Procedures, and is left in a clean and safe condition at night.
  • To be responsible for carrying out quarterly fridge cleans of all fridges in the production 
    department in accordance with standard operational procedures.
  • To undertake daily rolling stock, take on all raw materials used in the Production unit, keep correct and accurate records of stock takes and report any discrepancies to the Chief technician.
  • To report to the senior technician any consumable items, drugs and raw material which require ordering to maintain an adequate stock control.
  • To maintain security at all times of all storage areas for consumables, raw materials and documentation.
  • To be responsible for ensuring that workload figures for sterile, non-sterile are made available at the end of each month to the Technical Services Manager/Chief Technician.
  • To assist in the in the smooth running of the non-sterile over labelling, prepacking activities ensuring all requests are processed in a timely manner.
  • To be responsible for ensuring the non-sterile section is always kept clean and tidy and work is segregated in line with SOP.
  • To be responsible for ensuring all computer transactions for over labelled/prepacked items are completed in timely manner before stock is dispatched to pharmacy stores.
  • To be responsible for checking the JAC LOWLIST program daily and ensuring stock is ordered in timely manner.
  • To be responsible for weekly ordering of bulk fluids from pharmacy stores.
  • To be responsible for checking and ordering stock for the resuscitation boxes, ensuring that adequate stock is always available, to report any problems concerning stock availability to the Chief Technician in a timely manner.
  • To pack resuscitation boxes in line with current procedures for use on wards.
  • Responsible for ensuring that adequate stock of resuscitation boxes is always available in the dispensary by carrying out daily checks and monitoring expiry date of boxes and replenish as required.
  • To assist in the training of new staff, pre-registration technicians and pre-registration pharmacists to ensure that all products are prepared and labelled in accordance with 
    current guidelines and to ensure that all activities undertaken within the unit meets current legislation such as GMP, Health and Safety, COSHH and that all works, documentation and procedures meet these regulations.
  • To ensure compliance with the Health and Safety at Work Act and all other relevant legislation, national and local policies and procedures.
  • To uphold the principles of Clinical Governance within the Trust.
  • To liaise with QA Lead ensuring that the required environmental monitoring is carried out and that microbial plates are labelled and sent for incubation in a timely manner and that any noncompliance is reported to the QA lead and Chief technician (Production).
  • To liaise with Chief technician on daily basis in matters concerning non sterile activities to ensure smooth running of the non-sterile service.
  • To ensure any problems deviations identified with the clean room and Isolators are communicated promptly to the senior production staff to minimise delay to patient treatment.
  • To liaise with the dispensary and distribution departments and review procedures for request, preparation and delivery of all products from the     Production unit to minimise waiting times.
  • To ensure effective communication  within the Production unit so that staff, at all levels, are kept up to date with information that is appropriate to their role.
  • To report all errors in a formally documented way to the Production Chief     Technician and Production Manager. 
  • To communicate effectively with all users of the service.

  • To attend and contribute to all relevant meetings as required by the Pharmacy Production Manager e.g Production meetings, Departmental  meetings Educational & Training.
  • To assist the Pharmacy Production Manager/Chief technician in the implementation of change in the Production unit. 
  • To uphold and comply with the Standing Orders and Standing Financial Instructions of North Middlesex University Hospital.
  • To provide a role model for aseptic technique and departmental procedures.
  • To participate in relevant education and training activities as appropriate to ensure professional development.
  • To assist in the training of new staff, pre-registration technicians and pre-registration pharmacists to ensure that all products are prepared and labelled in accordance with current guidelines and to ensure that all activities undertaken within the unit meets current legislation such as GMP, Health and Safety, COSHH and that all works, documentation and procedures meet these regulations.
  • To maintain satisfactory personal performance and professional standards and to achieve, where possible, agreed objectives described in the Annual Staff Appraisal system undertaken by the Head of Pharmacy or his /her nominees.
  • All employees of North Middlesex University Hospital NHS Trust are required to carry out their duties regarding the Fair Access Policy and respect the cultural beliefs and customs held by clients and staff.
  • To work as part of the general Pharmacy team and help in other areas of the Pharmacy department e.g. Late duties, weekend working and Bank holidays in the Dispensary.
  • To undertake any other relevant duties, as may be required by the Head of Pharmacy and the Pharmacy Production Manager.
  • Nothing omitted or written here shall always absolve the –pharmacy technician from ensuring that correct, professional techniques, ethics, attitudes and procedures are maintained by the staff for whom he/she is responsible.
  • Strict confidentiality should be maintained regarding all matters pertaining to patients and other Trust issues.

Person specification

Application

Essential criteria
  • 4 GCSE’s Grade A-C to include English, Maths, Science
  • NVQ level 2 Pharmacy services
  • Knowledge and application of production related national and legal requirements e.g. principles of good manufacturing practice GMP/ Licensing Good Manufacturing Practice
  • Computer literate Word, Excel
  • Familiar with computer systems and basic keyboard skills
  • Ability to deal directly with public & other health service professionals
  • Effective organisation and prioritisation skills in the workplace
  • Ability to work unsupervised and alone
  • Ability to work under pressure
  • Effective verbal and written communication skills with all disciplines, colleagues & patients
  • Sufficient manual dexterity to perform sterile procedures
  • Ability to supervise the work of junior staff
  • Ability to work with other colleagues as part of a team
  • Ability to negotiate and deal with conflicts and complaints
  • Ability to use Initiative
  • Manual handling- Able to lift loads up to 15kg
  • Management of Stock control
  • Understanding of COSHH regulations and Health and Safety at work
  • Flexibility with regard to changes in work schedule
  • Must do Late duty, Weekend duties and bank holidays as rostered
  • Interest in development of others
  • Interest in expanding knowledge and self development
  • Enthusiasm
  • Awareness of Equal Opportunities
Desirable criteria
  • Working with JAC computer system
  • Environmental monitoring in clean rooms
  • 6 months Hospital Pharmacy -Production Experience or similar field
  • Understanding of risk management within the Production Department
  • Ability to deliver staff training to Pre-registration Pharmacists, SATO’s and Student Technicians

Qualifications

Essential criteria
  • 4 GCSE’s Grade A-C to include English, Maths, Science
  • NVQ level 2 Pharmacy services

Employer certification / accreditation badges

Nursing TimesApprenticeships logoNo smoking policyPositive about disabled peopleDisability confident employerTimewise PartnerCare Quality Commission - Requires improvementEnei MemberArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Danielle Ball
Job title
Chief Technician Aseptics
Email address
[email protected]
Telephone number
02088873068
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